Practice Consultant – Integrated Operations Solution (AI)

Location: Lisbon, EMEA; applicable local office working arrangements required

Company

Bain & Company is a global consultancy helping clients define the future through integrated expertise, digital innovation, and operations transformation across 61 offices in 38 countries.

What you will do

• Partner with practice leadership to shape solution strategy, competitive positioning, growth opportunities, investment decisions, and business cases.
• Lead end-to-end development of AI-enabled operational diagnostics and other capabilities that identify opportunities for client value creation.
• Coordinate Operations and industry teams to develop tailored approaches, commercial initiatives, and industry-specific capabilities.
• Build go-to-market strategies, campaigns, sales materials, proposals, digital assets, and client-team content.
• Capture insights, codify best practices, develop training materials, and support onboarding, client engagements, and expert deployment.
• Support thought leadership, executive forums, market engagement, proposal analysis, and continuous improvement of the offering.

Requirements

• Bachelor’s degree with 5–8 years of relevant experience in professional services, operations, or performance improvement; alternatively, a master’s degree or MBA with 4–5 years of relevant experience.
• Experience or strong interest in operations strategy, internal operations, performance improvement, supply chain, manufacturing, procurement, or service operations.
• Strong analytical and problem-solving skills, including complex analysis, actionable insights, and clear recommendations.
• Ability to independently structure, manage, and deliver complex projects from start to finish with limited direction.
• Excellent communication and presentation skills, including creating compelling materials and articulating insights to stakeholders.
• Confidence facilitating meetings, engaging senior stakeholders, and contributing to strategic discussions.
• Ability to motivate, mentor, and support junior team members, apply lessons learned, and improve existing approaches.
• Business-level proficiency in English; curiosity about or experience with AI and data-driven tools, particularly for operations and diagnostics.
• Ability to meet applicable local office working arrangements and willingness to travel occasionally.

Culture & Benefits

• Inclusive and supportive environment bringing together diverse backgrounds, cultures, experiences, perspectives, and skills.
• Collaboration with practice leaders, industry experts, technology specialists, and client-facing teams across regions.
• Flexibility to collaborate with colleagues and stakeholders across global time zones.
• Permanent full-time employment with occasional travel to global practice leaders, industry teams, and client-facing partners.