Sr. Revenue Operations Analyst (AI)

Location: Singapore, Singapore; hybrid work setup.

Company

hirify.global provides an AI-first hybrid observability platform for on-premises, cloud, and edge environments.

What you will do

• Analyze pipeline, bookings, ACV, ARR, win rates, conversion, productivity, and partner-sourced or influenced revenue across APAC sales channels.
• Support pipeline management, forecasting, deal progression, QBRs, and Annual Operating Planning.
• Support direct sales, GSIs, distributors, resellers, MSPs, co-sell, referral, resale, deal registration, and partner attribution operations.
• Optimize opportunity management, quoting, pricing, contracting, bookings, renewals, distributor and reseller commercial operations, and order management.
• Maintain data accuracy and reporting integrity across Salesforce CRM, CPQ, PRM, and related GTM platforms; build dashboards, scorecards, and KPI reports.
• Use AI, predictive analytics, and automation to identify pipeline risks, improve forecasting, detect data inconsistencies, automate reporting, and improve workflows in collaboration with Sales, Channel, Finance, Deal Desk, Marketing Operations, and Business Systems.

Requirements

• 4+ years of experience in Sales Operations, Revenue Operations, Channel Operations, or Sales Analytics within B2B SaaS or enterprise technology.
• Strong Salesforce CRM experience, including reporting, dashboards, opportunity management, and data analysis.
• Understanding of direct and indirect sales models involving distributors, resellers, GSIs, and MSPs.
• Experience with sales forecasting, pipeline analysis, bookings, ACV, ARR, and sales performance metrics.
• Advanced Excel skills and experience with Power BI, Tableau, or similar reporting tools.
• Familiarity with Salesforce CPQ, PRM, and sales process automation.
• Strong analytical, problem-solving, communication, and cross-functional collaboration skills.
• Ability to work independently and support regional and global stakeholders.

Culture & Benefits

• Hybrid work centered around the Singapore office at 9 Battery Road.
• Culture based on trust, customer obsession, agility, continuous improvement, performance, and recognition.
• Inclusive equal-opportunity workplace; reasonable accommodation is available during the application or interview process.
• Singapore applicants must indicate whether they are Singapore Citizens, Permanent Residents, or require an Employment/S Pass for Ministry of Manpower reporting.