Customer Contracts Manager, Government Solutions

Location: South Melbourne, Victoria, Australia; hybrid schedule with three days in the office and two days working from home. Occasional domestic travel may be required.

Company

hirify.global is a smart mobility technology business that partners with government agencies and road authorities to deliver road safety cameras and enforcement programs.

What you will do

• Lead the contractual workstream for government RFPs, tenders, and sole-source opportunities.
• Draft, redline, and negotiate customer MSAs, SOWs, NDAs, variations, change orders, and related agreements.
• Develop commercial positions balancing customer requirements, delivery commitments, and organisational risk.
• Identify and manage risks involving liability, indemnity, intellectual property, privacy, data security, warranties, and termination.
• Translate contract terms into clear obligations for operational and commercial teams and manage contracts, obligations, variations, and renewals through a CLM platform.
• Develop templates and playbooks and improve contract governance through automation, standardisation, and process improvement.

Requirements

• At least 5+ years of customer commercial contracts experience.
• Direct experience drafting and negotiating agreements under which an organisation supplies technology or services.
• Demonstrated experience contracting with government or public-sector customers and supporting tenders from opportunity stage through negotiation and execution.
• Working knowledge of liability, indemnity, intellectual property, privacy, warranties, and related commercial risks.
• Experience managing contracts across different jurisdictions and using a dedicated CLM platform to manage contracts, obligations, and renewals.
• Commercial understanding of pricing, invoicing, and financial risk.
• Ability to provide clear, practical advice while managing multiple deadlines.
• Experience based primarily on procurement, sourcing, category management, or supplier contracts will not meet the requirements.

Nice to have

• Degree in business, law, commerce, or a related discipline.
• Experience supporting government or Defence customers.

Culture & Benefits

• Work supports government programs designed to save lives and make communities safer.
• Genuine ownership and direct access to senior decision makers.
• Values include accountability, integrity, courage, collaboration, innovation, and respect for diverse backgrounds and experiences.
• Inclusive workplace encouraging applications from First Nations people, LGBTQIA+ people, females, people of all ages, people with disabilities, and culturally and linguistically diverse people.