Product Content Creator (AI)

Location: Hybrid in San Francisco; in-office Monday through Wednesday, work from home Thursday and Friday, with occasional office attendance for live webinars.

Salary: $227K–$252K base pay, plus equity and performance-related bonuses for eligible employees.

Company

OpenAI is an AI research and deployment company developing and safely deploying general-purpose AI products.

What you will do

• Develop creative concepts and produce Demand Generation content grounded in audience needs, product workflows, research, and expert perspectives.
• Create videos, interactive tutorials, live demos, written guides, webinars, and follow-up resources from concept through delivery.
• Use Codex and other AI tools to build and test workflows, prototype interactive experiences, and improve content production.
• Develop, test, adapt, and maintain reusable content formats, evergreen campaign assets, workflows, demonstrations, and adoption campaigns.
• Partner with Product Marketing, Demand Generation, subject-matter experts, Demo Studio, webinar strategists, and customer-facing teams to ensure accuracy and relevance.
• Review audience feedback and campaign results to improve content and help users adopt relevant product workflows.

Requirements

• Portfolio of substantive content personally created across several formats, including video, interactive tutorials, live demos, or written guides; work, side, and curiosity-driven projects are relevant.
• Confident use of Codex or comparable coding assistants, with examples of building, testing, and improving something useful; an engineering background is not required.
• Strong creative, editorial, and format judgment, including the ability to explain why an idea and format work and improve experiences beyond the first version.
• Ability to learn products deeply, demonstrate real workflows, and explain them clearly to business audiences with different levels of technical fluency.
• Clear writing and strong communication on video and in live demonstrations, including the ability to make complex material engaging.
• Understanding of how content supports marketing campaigns and ability to work with Demand Generation on audience needs, campaign goals, and results.
• Ability to take ownership from an ambiguous brief through delivery while balancing experimentation with practical shipping requirements.

Nice to have

• Experience in product marketing, developer relations, product education, creative technology, or content marketing.

Culture & Benefits

• Collaborative work with Product Marketing, Demand Generation, Customer Education, Sales, Demo Studio, and customer-facing teams.
• Medical, dental, and vision insurance; HSA and FSA contributions; 401(k) employer match; paid parental, medical, caregiver, sick, and safe leave.
• Flexible PTO for exempt employees, up to 15 annual days for non-exempt employees, paid holidays, and coordinated office closures.
• Mental health and wellness support, life and disability coverage, and an annual learning and development stipend.
• Daily office meals, eligible meal delivery credits, relocation support for eligible employees, and additional taxable fringe benefits.
• The role is at-will; compensation may be adjusted based on performance, team or company results, or market conditions.