Personnel Security Specialist II (Cybersecurity)

Location: Reston; hybrid or remote. U.S. citizenship required.

What you will do

• Manage personnel security data, clearance nomination packages, security inquiries, and client communications across DISS, ACCS, NBIS, NISS, and internal systems.
• Investigate personnel security incidents and violations, conduct administrative inquiries, process foreign travel notifications and adverse information disclosures, and support Insider Threat Program reporting.
• Coordinate special access requests, courier authorizations, badges, CAC documentation, facility access paperwork, polygraph scheduling, PKI certificate issues, and authentication requirements.
• Support NISP compliance, DD254 reviews, self-inspections, vulnerability identification, audit-ready documentation, and personnel security training.
• Provide higher-level support to Facilities, PMO/Compliance, junior staff, FSOs, ITPSOs, security staff, and client representatives, escalating issues requiring specialist judgment.

Requirements

• At least 2 years of administrative, help desk, customer service, personnel security, industrial security, or related experience, including at least 1 year of personnel security, industrial security, facility security, or related security experience.
• Experience supporting FSOs, AFSOs, or industrial security programs.
• Familiarity with NISS, DISS, NBIS, eApp, and DCSA processes.
• High School Diploma or GED.
• Ability to obtain and maintain a Secret Clearance.
• Strong organizational skills, accurate record management, deadline management, and the ability to manage multiple tasks.
• Experience using a ticketing and service management platform such as HaloPSA to manage service requests, document activities, communicate with clients, and resolve issues accurately and on time.
• Proficiency with Outlook, Word, Excel, Teams, and the Microsoft Office Suite.
• Ability to learn and apply government security regulations, policies, and procedures.
• Completion of required CDSE/STEPP training within designated timeframes, including FSO Program Management for Possessing Facilities within 6 months, Establishing an Insider Threat Program, Insider Threat Awareness, PII, Cyber Awareness, and CUI training.

Nice to have

• Current or previous eligibility for a U.S. Government security clearance.
• Bachelor’s degree in business administration, Criminal Justice, Security Management, or a related field.
• Background in analytics, business operations, compliance management, records management, or process improvement.
• Comfort using AI tools such as ChatGPT or Claude for reporting, workflow design, SOP creation, onboarding, and operational efficiency.

Culture & Benefits

• Hybrid or remote work arrangement.
• Client-facing work requiring timely, clear, and compliant responses.
• Success is measured by accurate incident resolution, complete audit-ready records, and minimal escalation of complex personnel actions.