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1 день назад

Senior QA Automation (Playwright)

Формат работы
remote (только USA)
Тип работы
fulltime
Грейд
senior
Английский
b2
Страна
US
Вакансия из списка Hirify.GlobalВакансия из Hirify Global, списка международных tech-компаний
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Описание вакансии

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TL;DR
Senior QA Automation (Playwright): Building comprehensive automated quality coverage for a cloud-native Workforce Management and Customer Experience platform with an accent on component, integration, contract, API, end-to-end, and performance testing. Focus on validating microservices, forecasting and schedule optimization rules, CI/CD quality gates, and scalability under peak contact-center volumes.

Location: Remote, United States; listed location: Chicago, Illinois, United States

Company

hirify.global is a global IT services and consulting company delivering digital transformation and technology solutions for enterprise and startup clients across more than 25 countries.

What you will do

  • Design, develop, and maintain automated test frameworks with Playwright and/or Cypress, JUnit, and modern automation practices.
  • Build and execute unit, component, integration, contract, API, end-to-end, regression, performance, and load tests.
  • Own component and integration testing for Java microservices, including service behavior, data flows, and API contracts across service boundaries.
  • Automate testing for Workforce Management forecasting, schedule generation, scheduling rules, and constraints.
  • Integrate automated tests into CI/CD pipelines and quality gates.
  • Collaborate with engineering, architecture, product, and business stakeholders to define quality standards, analyze defects, and improve quality across the SDLC.

Requirements

  • 6+ years of QA Automation experience.
  • Experience designing component and integration test suites for Java microservices using tools such as Spring Boot Test, Testcontainers, WireMock, or REST Assured.
  • Strong hands-on experience with Playwright and/or Cypress using TypeScript or JavaScript.
  • Experience with contract testing, including Pact or Spring Cloud Contract.
  • Experience with performance and load testing tools and practices such as JMeter, Gatling, or k6.
  • Experience testing REST APIs, microservices, and distributed systems.
  • Experience testing WFM forecasting and scheduling engines or other complex rule-based business systems. This includes validating forecasts against historical volume and handle-time data, staffing calculations against service-level targets, and schedules against labor rules, shift patterns, breaks, and skills.
  • Experience integrating automated testing into CI/CD pipelines and quality gates.
  • Strong analytical and troubleshooting skills.

Nice to have

  • Experience with Contact Center, CX, CCaaS, Routing, or Voice platforms.
  • Understanding of telephony, IVR, call flows, agent routing, and customer interaction systems.

Culture & Benefits

  • Remote work through a ForeverRemote work culture.
  • Full-time employment with a comprehensive compensation and benefits package, including health insurance.
  • Professional development through language courses, certifications, mentorship, talent investment, internal mobility, and internship opportunities.
  • Relocation program available.
  • Multicultural, inclusive environment with open communication and regular team-building events.
  • Work on projects for global clients within a company focused on sustainable business practices.

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