Вакансия из Hirify Global, списка международных tech-компаний
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В роли совмещены развитие observability, Java-разработка и поддержка клиентов, поэтому круг задач широкий, но требования и условия описаны достаточно ясно.
Senior Observability Engineer (Java): Assisting customers with Toshiba Global Commerce Solutions software and hardware setup, telemetry enablement, and observability dashboards with an accent on logging, monitoring, tracing, and customer-specific technology stacks. Focus on troubleshooting Java applications, performing root cause analysis, and guiding customers across different technical levels.
Location: Guadalajara, Mexico; onsite, full-time.
Company
Toshiba Global Commerce Solutions provides software and hardware solutions for commerce and retail customers.
What you will do
Assist customers with setting up Toshiba Global Commerce Solutions software and hardware.
Enable telemetry for logging, monitoring, and tracing using customer technology stacks.
Guide customers in creating observability dashboards and defining metrics.
Write, troubleshoot, and debug well-designed, testable, and efficient Java applications.
Triage and document customer-reported issues and provide root cause analysis.
Communicate with application architects, technical stakeholders, and end users.
Requirements
Bachelor’s degree in Computer Science, Software Engineering, or a related technical field.
At least 6 years of professional experience in software development or L3 support roles using Java.
Experience with microservices architectures, including cloud- or web-based content.
Experience with Java, Spring, Spring Boot, Git, Maven, Docker, MongoDB, CI/CD pipelines, and cloud technologies.
Strong problem-solving skills, a self-driven approach, a performance-driven mindset, and the ability to identify and meet KPIs.
Ability to communicate at different technical levels, from application architects to end users.
Fluent English.
Nice to have
Leadership skills and experience working with international customers.
Experience with Agile methodologies and retail applications.
Frontend experience with JavaScript, Vue.js, NodeJS, and TypeScript.
Linux and Windows experience.
Experience with Selenium, Cucumber, Splunk, Dynatrace, Grafana, or Datadog.
Culture & Benefits
Direct employment by Toshiba with 100% payroll employment.
Statutory benefits including IMSS and INFONAVIT.
Life insurance, major medical insurance with dental and vision coverage for employees and direct family members, and minor medical expenses insurance.
Employee savings fund, pension plan, grocery coupons, and a 30-day Christmas bonus.
12 vacation days plus 6 floating days.
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