Назад

Senior Observability Engineer (Java)

Формат работы
onsite
Тип работы
fulltime
Грейд
senior
Английский
c1
Страна
Mexico
Вакансия из списка Hirify.GlobalВакансия из Hirify Global, списка международных tech-компаний

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Описание вакансии

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TL;DR
Senior Observability Engineer (Java): Assisting customers with Toshiba Global Commerce Solutions software and hardware setup, telemetry enablement, and observability dashboards with an accent on logging, monitoring, tracing, and customer-specific technology stacks. Focus on troubleshooting Java applications, performing root cause analysis, and guiding customers across different technical levels.

Location: Guadalajara, Mexico; onsite, full-time.

Company

Toshiba Global Commerce Solutions provides software and hardware solutions for commerce and retail customers.

What you will do

  • Assist customers with setting up Toshiba Global Commerce Solutions software and hardware.
  • Enable telemetry for logging, monitoring, and tracing using customer technology stacks.
  • Guide customers in creating observability dashboards and defining metrics.
  • Write, troubleshoot, and debug well-designed, testable, and efficient Java applications.
  • Triage and document customer-reported issues and provide root cause analysis.
  • Communicate with application architects, technical stakeholders, and end users.

Requirements

  • Bachelor’s degree in Computer Science, Software Engineering, or a related technical field.
  • At least 6 years of professional experience in software development or L3 support roles using Java.
  • Experience with microservices architectures, including cloud- or web-based content.
  • Experience with Java, Spring, Spring Boot, Git, Maven, Docker, MongoDB, CI/CD pipelines, and cloud technologies.
  • Strong problem-solving skills, a self-driven approach, a performance-driven mindset, and the ability to identify and meet KPIs.
  • Ability to communicate at different technical levels, from application architects to end users.
  • Fluent English.

Nice to have

  • Leadership skills and experience working with international customers.
  • Experience with Agile methodologies and retail applications.
  • Frontend experience with JavaScript, Vue.js, NodeJS, and TypeScript.
  • Linux and Windows experience.
  • Experience with Selenium, Cucumber, Splunk, Dynatrace, Grafana, or Datadog.

Culture & Benefits

  • Direct employment by Toshiba with 100% payroll employment.
  • Statutory benefits including IMSS and INFONAVIT.
  • Life insurance, major medical insurance with dental and vision coverage for employees and direct family members, and minor medical expenses insurance.
  • Employee savings fund, pension plan, grocery coupons, and a 30-day Christmas bonus.
  • 12 vacation days plus 6 floating days.

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