Capacity Officer

Location: Machelen, 1831 Diegem, Belgium; remote and hybrid working options

Company

Consulting entity operating at the intersection of business, technology, data, and AI, with more than 4,000 consultants across 30 offices in Europe and 340 consultants in Belgium.

What you will do

• Maintain accurate staffing data and visibility of consultant and freelancer assignments across projects.
• Monitor bench capacity, project end dates, extensions, contract status, and current and future availability.
• Monitor billability and utilization, identify capacity allocation improvements, and support staffing decisions.
• Identify suitable resource allocation options and staffing alternatives while balancing internal consultants and external resources.
• Collaborate with Sales and Recruitment and act as an operational contact for capacity planning and staffing activities.
• Coordinate reporting and follow-up activities within the governance framework.

Requirements

• Bachelor’s or Master’s degree, or equivalent professional experience.
• Skill in balancing competing staffing priorities and matching consultants with project needs.
• Strongly preferred: initial experience in resource planning, staffing, or workforce coordination; consulting or project-based experience is an asset.
• Ability to maintain structure and overview in a fast-paced environment, adapt to changing priorities, and deliver accurate work under tight deadlines.
• Strong communication and collaboration skills with a wide range of stakeholders.
• Proactive mindset with the ability to take initiative and find practical solutions.
• Strong data affinity and proficiency with Excel, Copilot, and planning tools.
• Fluency in Dutch or French, good understanding of the other national language, and fluency in English.

Culture & Benefits

• Flexible remote and hybrid working supporting work-life balance.
• Indefinite employment contract and competitive salary.
• Company car or mobility budget, laptop, company phone, and mobile subscription.
• Insurance coverage, meal vouchers, eco-cheques, and other benefits.
• Continuous learning through the Sopra Steria Academy and access to a network of experts.
• Team events and a collaborative international consulting environment.