Senior Consultant - Platform Technical Architect

Location: Remote, Australia (AU)

Company

hirify.global provides AI-powered SaaS solutions and services for higher education institutions, supporting the student lifecycle for approximately 3,000 customers across 50 countries.

What you will do

• Build customer relationships and align technical architecture and implementation decisions with institutional business outcomes.
• Lead technical kickoffs, architecture workshops, platform presentations, alignment discussions, and implementation roadmaps.
• Design and document hirify.global SaaS architecture, including diagrams, blueprints, standards, design principles, technical decisions, dependencies, and risks.
• Configure, administer, implement, integrate, secure, troubleshoot, and validate Banner or Colleague SaaS, Experience, Insights, identity services, and supporting platform products.
• Lead identity federation, SSO, access management, user provisioning, permissions, platform security, environment strategy, testing, cutover, and go-live readiness.
• Collaborate with customers, Project Managers, Architects, Cloud Operations, Product Engineering, Applications Architects, and specialists to resolve issues and achieve delivery milestones.

Requirements

• 5+ years of hands-on experience configuring, implementing, integrating, and troubleshooting enterprise applications or SaaS platforms, with a foundation in software development, technical consulting, or a related discipline.
• Working knowledge of application architecture, APIs, web services, integrations, scripting or programming, relational databases, SQL, and SaaS or cloud environments.
• Practical experience with identity services and security, including IAM, SSO, SAML federation, RBAC, user provisioning, and access controls.
• Experience using AI tools for technical analysis, troubleshooting, automation, documentation, and solution development, with output validation and customer data security.
• Strong analytical, troubleshooting, presentation, workshop facilitation, architecture diagramming, and communication skills.
• Ability to explain technical concepts and guide discussions with technical and non-technical stakeholders.
• Collaborative and accountable approach, strong interpersonal skills, active listening, knowledge sharing, and experience working across multidisciplinary, globally distributed teams.
• Ability to understand customer business processes, identify needs, and align technical solutions with business outcomes.
• Learning agility, sound judgment, curiosity, adaptability, and ambition to grow into broader platform architecture and technical leadership responsibilities.

Culture & Benefits

• 20 days of annual leave plus public holidays.
• Competitive superannuation, life cover, and private family medical and dental cover.
• Thrive Flex Program supporting health, financial, or learning interests.
• Five charitable days, wellness resources, caregiver support, and parental leave.
• Diversity and inclusion programs, employee referral bonuses, education assistance, professional development opportunities, and LinkedIn Learning.