MS Dynamics 365 CRM Analyst (Power Platform)

Location: Hybrid, Sussex St, Sydney NSW 2000, Australia

Company

hirify.global is an Australian payments company developing secure payment solutions and digital payment infrastructure.

What you will do

• Manage and maintain Microsoft Dynamics 365 CE, including user access, security roles, permissions, configurations, and platform performance.
• Provide Dynamics 365 CE support and troubleshooting while working with business stakeholders to identify system, process, and workflow improvements.
• Develop automated workflows for lead management, sales pipelines, customer service, and other business processes using Dynamics 365 CE and Power Automate.
• Support Dynamics 365 CE projects from requirements gathering and solution development through implementation, including integrations with third-party systems.
• Build and enhance canvas and model-driven applications with Power Apps and manage Power Platform solutions across development, testing, and production environments.
• Prepare test scripts, support UAT and smoke testing, train end users, and maintain documentation for configurations, workflows, and processes.

Requirements

• Hands-on experience with Microsoft Dynamics 365 CE and the ability to work with technical teams and business stakeholders.
• Experience configuring and customising Dynamics 365 CE across Sales, Customer Service, and Customer Insights Journeys.
• Development experience with JavaScript, C#, and REST API/WebAPI.
• Experience with CI/CD using GitHub or Git.
• Strong knowledge of Dynamics CE data imports, exports, data integrity, and migration.
• Experience integrating Dynamics CE with third-party systems and training and supporting end users across Dynamics CE and Power Platform.
• Strong skills building low-code/no-code applications using Power Apps and designing automated workflows and business processes with Dynamics CE and Power Automate.
• Strong problem-solving skills, attention to detail, and experience with business rules analysis, user stories, and acceptance criteria.

Culture & Benefits

• Hybrid work arrangements in a diverse, inclusive, and barrier-free workplace.
• Recognition through the IGNITE program and tailored development opportunities.
• Wellbeing initiatives supporting physical, mental, and financial health.
• Access to discounts through hirify.global Advantage.
• Established organisation with a strong focus on payments innovation and future transformation.