Product Advisor (Healthcare)

Location: Chicago, IL 60607, United States; full-time onsite role.

Estimated hiring range: $68,500.00–$116,300.00 per year, plus incentive eligibility.

Company

hirify.global operates in the healthcare industry and provides the CDB product referenced in this role.

What you will do

• Support client onboarding, engagement, and product adoption in collaboration with internal teams.
• Provide analytical product support by resolving inquiries, monitoring trends, and escalating issues.
• Answer client questions about CDB functionality, content, and utilization.
• Develop and maintain user guides, one-pagers, frequently asked questions, and other training resources.
• Deliver virtual training sessions, individual consultations, and webinars.
• Manage client access, monitor healthcare industry trends, and collaborate cross-functionally to improve adoption, engagement, and value realization.

Requirements

• Ability to support client onboarding, engagement, product adoption, and product utilization initiatives.
• Ability to provide analytical product support, resolve inquiries, monitor trends, and escalate issues.
• Ability to explain CDB functionality, content, and utilization to clients.
• Ability to develop training materials and deliver virtual training sessions, consultations, and webinars.
• Ability to manage client access and collaborate with cross-functional teams.
• Awareness of healthcare industry trends and ability to incorporate relevant insights into client education and product guidance.

Culture & Benefits

• Inclusive environment supporting employee engagement, satisfaction, and authentic self-expression.
• Opportunities for personal and professional development.
• Comprehensive benefits plan.
• Equal employment opportunity for protected categories including females, minorities, veterans, and individuals with disabilities.