Director, Site Reliability Engineering (AI)

Location: Bellevue, Washington or San Francisco, California; hybrid work, with the employee required to be on US soil, including the 50 states, the District of Columbia, or US outlying areas.

Annual base salary: $275,000–$378,400 or $246,000–$337,700 USD, depending on work location.

Company

Okta provides identity authentication, authorization, and provisioning services hosted on AWS across multiple availability zones and geographically separated regions.

What you will do

• Build and lead a high-caliber SRE organization supporting Okta’s production fleet and emerging products including Workflows, PAM/ASA, and Inbox.
• Partner with global engineering, product, and infrastructure leaders to deliver resilient, scalable, secure, and cost-effective services.
• Define and execute the SRE strategy, reliability goals, resource allocation, and service expectations.
• Lead incident management, post-incident reviews, root-cause analysis, blameless RCAs, and long-term corrective actions.
• Drive automation, observability, infrastructure-as-code, Kubernetes, AI adoption, and operational efficiency.
• Hire, mentor, and develop SRE talent while improving platforms, tooling, self-service capabilities, SDLC processes, CI/CD, change management, and release management.

Requirements

• 15+ years of experience in site reliability, infrastructure, or production engineering roles.
• 8+ years of experience in technical leadership and people management, including managing managers.
• Strong expertise in automation, observability, performance optimization, and incident response.
• Excellent leadership, communication, interpersonal, and cross-cultural collaboration skills in a global matrixed environment.
• Experience building and scaling offshore SRE teams that partner with global counterparts.
• 4+ years of experience running an SRE organization supporting a SaaS or cloud service in a public cloud, preferably AWS.
• Strong expertise in cloud-native architectures, Kubernetes, Terraform, and CI/CD pipelines.
• Demonstrated ability to lead cross-functional teams and manage large-scale programs.
• Computer Science or related degree, or equivalent experience.
• The employee must be on US soil; there is no citizenship requirement.

Nice to have

• Experience supporting a multi-cloud environment.

Culture & Benefits

• Flexible office and home work options for applicable roles.
• Health, dental, and vision insurance; 401(k); flexible spending account; and paid leave including PTO and parental leave.
• Equity and bonus opportunities where applicable.
• In-person onboarding, talent development, and a global community spanning more than 20 offices.
• Equal opportunity employment and reasonable accommodation support throughout the application, interview, and onboarding process.