Client Service Senior Representative - Fund Accounting (Fintech)

Location: Dublin, Ireland

Company

hirify.global is a global financial services firm providing investor services, capital partnerships, specialist expertise, technology solutions, and client management.

What you will do

• Serve as a primary contact for clients and internal operational teams, responding to client inquiries and supporting timely, accurate resolution.
• Provide filtering and escalation for client inquiries, participate in client meetings, and support measurement of client service standards.
• Coordinate with internal departments and third-party providers to prioritize requests, deliverables, and issue resolution.
• Review internal reporting for assigned client relationships and escalate issues affecting client servicing.
• Participate in team projects and audits, and use internal technology solutions to manage inquiries.
• Introduce clients to new technology, automation tools, and products, while monitoring required documentation and analyzing exposure from missing records.

Requirements

• BS/BA degree, preferably in business, finance, or accounting, and/or equivalent work experience.
• 2 to 3 years of industry experience.
• Effective verbal and written communication skills.
• Ability to prioritize and resolve client needs and build and maintain internal and external client relationships.
• Ability to learn and use new technologies to research, analyze, and resolve client needs.
• Ability to work quickly and accurately in a deadline-oriented environment.
• In-depth knowledge and understanding of securities options, accounting standards, and ongoing regulatory changes.
• Strong analytical skills applied to data, workflows, numeric information, and problem solving.

Culture & Benefits

• Collaborative environment with opportunities to contribute beyond the core role.
• Direct access to clients, information, and experts across business areas worldwide.
• Opportunities to grow expertise, take on new challenges, and develop within the firm.
• Inclusive culture that values diverse perspectives and transferable skillsets.
• Benefits program focused on health, financial security, and peace of mind.
• Flexible support for personal and family experiences, plus volunteer opportunities.