Revenue Operations Advisor (Customer Success & Renewals)

Location: Hybrid, based in Cork, Ireland

Company

hirify.global provides IT management software that helps organizations secure, manage, monitor, protect, and analyze information and infrastructure.

What you will do

• Support the global Customer Success organization, which owns the renewals process, through operational and business support.
• Act as the primary interface between Customer Success and operational functions worldwide.
• Partner with sales leadership on programs, decision support, business process improvement, demand planning, quota and territory planning, forecasting, and pipeline management.
• Support sales commission calculations, sales attainment tracking, account and lead management, annual planning, prioritization, automation, tools, and reporting programs.
• Support and execute go-to-market plans for recent acquisitions and help integrate sales organizations successfully.

Requirements

• Bachelor’s degree or equivalent incremental work experience.
• 3+ years of experience in Operations, Sales Support, or a relevant area.
• Experience in the enterprise technology industry.
• Experience working in dynamic, multi-country, and cross-cultural environments.
• Proficiency with enterprise tools including SFDC, Aviso, Power BI, Excel, and PowerPoint.
• Ability to quickly adapt to a changing environment; flexibility and an open-minded approach.
• Creative thinking and problem-solving skills.
• Strong organizational and relationship-building skills.
• Demonstrated analytical and project management skills, with strong written and verbal communication.

Culture & Benefits

• Collaborative environment with dedicated professionals focused on technology.
• Culture of identifying improvements and developing solutions.
• Positive, meaningful professional relationships.
• Programs supporting career development and personal potential.
• Focus on team member health, wellness, and recognition for hard work.