Head of Anti-Fraud (Crypto)

Location: Cyprus (Remote)

Company

hirify.global builds financial services that combine traditional banking with decentralized finance, providing crypto on/off-ramp, wallet, swaps, and card payment solutions for Web3 and financial ecosystems.

What you will do

• Lead complex, large-scale investigations involving linked-account networks, card testing, mule activity, account takeover, scams, and merchant or partner collusion.
• Own fraud rules, controls, procedures, fraud risk assessments, alert and block rules, impact testing, approvals, effectiveness reviews, and control evidence.
• Manage Visa and Mastercard fraud and dispute exposure, acquirer relationships, scheme notices, RFIs, remediation plans, chargebacks, representment, pre-arbitration, and dispute performance.
• Build and operate merchant and partner integrity controls covering unauthorized websites, resellers, aggregators, iframes, redirects, and transaction laundering.
• Lead and develop anti-fraud specialists, analysts, chargeback, and fraud operations staff across several countries.
• Report fraud losses, ratios, incidents, scheme exposure, and control status to senior management and the Board while partnering with Product and Engineering on controls for new launches.

Requirements

• At least 8 years of fraud prevention experience in payments, card acquiring, a PSP, EMI, or crypto, including at least 3 years leading a fraud team or function.
• Experience personally leading large-scale fraud investigations from detection through resolution and producing evidence for acquirers, card schemes, or law enforcement.
• Experience redesigning fraud controls and procedures after audits, scheme notices, or major incidents, with measurable impact on losses and ratios.
• Direct experience handling acquirer RFIs, remediation plans, and scheme programme cases.
• Knowledge of Visa VAMP, VIRP, TC40, dispute rules including Compelling Evidence 3.0, Order Insight, and RDR.
• Knowledge of Mastercard ECP, EFM, GMAP, BRAM, GRIP, Scam Merchant Monitoring Program, Merchant Monitoring Program, SAFE, MATCH, and Ethoca alerts.
• Understanding of these programmes as applied to a crypto merchant of record with MCC 6051, including partner, reseller, and transaction-laundering exposure.
• Knowledge of 3-D Secure and Strong Customer Authentication, including exemptions and liability shift.
• Experience owning a rules-based fraud engine with rules, lists, velocity limits, device fingerprinting, BIN and geo controls, and back-testing or shadow mode.
• Ability to write SQL, build dashboards in Metabase or a similar tool, and personally analyse large transaction datasets.
• Experience designing transaction-laundering and unauthorized-website detection using test purchases, multi-step checkout analysis, redirects, referrers, and provider performance measurement.
• Experience conducting fraud risk assessments covering external and internal fraud using COSO or ACFE guidance.
• Ability to write procedures suitable for internal audit and regulator review and maintain evidence that controls operate as written.
• Understanding of fraud and AML intersections, including mule networks, SAR escalation, sanctions screening, and AML controls on a fraud platform.
• Ability to secure engineering priority for control work by presenting data on losses and scheme exposure.
• Fluent written and spoken English.

Nice to have

• Crypto on/off-ramp, exchange, or wallet experience, including Chainalysis or similar blockchain analytics in fraud and scam investigations.
• Merchant risk experience at an acquirer or payment facilitator, including underwriting, ongoing monitoring, and terminations.
• Experience with chargeback management platforms and automated dispute evidence.
• Experience conducting website takedowns through hosting providers and registrars.
• Experience handling scam victims, including authorized push payment fraud.
• CFE, CAMS, or an equivalent qualification.

Culture & Benefits

• Remote-first culture with flexible work schedules and remote work options.
• 22 days of annual leave, six additional company days, and bank holidays.
• Comprehensive health insurance, maternity and paternity leave support, and an extensive benefits programme.
• Modern offices and co-working spaces across six countries, plus working equipment.
• Professional development and training opportunities with scope to shape initiatives.
• Diverse, friendly, open-minded, and equal-opportunity work environment.