Risk Operations Specialist - Late Shift (Fintech)

Location: Remote in Bulgaria; late shift, with training on day shift

Company

hirify.global builds an AI-powered infrastructure layer for global commerce combining global payments, AI, stablecoins, and a Merchant of Record-like model to handle compliance, risk, fraud, chargebacks, reconciliation, and customer support.

What you will do

• Analyze, monitor, and prevent fraud across card payments and crypto onramp and offramp transactions at user and transaction level.
• Use internal risk tools and platforms, including Sift, to label, track, and manage high-risk users and transactions.
• Investigate suspicious activity and escalate potential fraud or compliance cases.
• Collaborate with merchants, payment partners, Product Operations, engineering, and other internal teams to refine risk management strategies.
• Respond to risk-related customer inquiries, manage user concerns, and provide product feedback.
• Support the development and automation of risk processes and playbooks, including requests for new detection features.

Requirements

• 2+ years of experience in risk management, fraud prevention, payments, or compliance. Experience in payments, fintech, or financial services is preferred within this requirement.
• Strong attention to detail and sound judgment for identifying and mitigating risk.
• Excellent communication, analytical, and decision-making skills.
• Ability to work independently and collaborate cross-functionally.
• Comfort working in fast-moving environments without an established playbook.
• Builder mentality with a strong bias toward action.
• Interest in using AI and automation to work smarter and rethink existing processes.
• Willingness to get into the details and do the work regardless of seniority.

Nice to have

• Experience at an early-stage or high-growth startup.
• Familiarity with payment gateways, banks, or high-risk merchant categories such as gaming, travel, and hospitality.
• Experience with fraud detection tools such as Sift, Riskified, Feedzai, or Forter.

Culture & Benefits

• Fast-moving, ownership-oriented environment focused on acting quickly, improving continuously, and delivering outcomes.
• Open debate followed by committed execution, direct communication, high standards, and low-ego collaboration.
• Health insurance stipend, 21 days of PTO plus applicable company holidays, and meaningful equity for eligible employees.
• New MacBook Air, annual workspace, tools, and professional development budget, plus monthly wellness reimbursement.
• Annual global offsite; employees in New York City follow a hybrid model and employees in Singapore work on-site five days per week.