information securityms officefrenchticketing systemscontent reviewcontent curationmetadata validationdigital qa
Вакансия из Hirify Global, списка международных tech-компаний Для мэтча и отклика нужен Plus
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Средняя вакансия
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Обязанности описаны понятно, но работа во многом повторяющаяся и строго регламентированная, а нормы по очередям и SLA ограничивают самостоятельность и развитие.
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Текст:
Hirify AI/Оригинал
TL;DR
French Content Specialist (Content Curation/QA): Reviewing, validating, and curating written and audio content for AI service projects with an accent on French-language accuracy, metadata consistency, and adherence to SOPs. Focus on identifying content defects, managing high-volume queues, escalating complex issues, and meeting throughput and quality requirements.
Location: United States (Remote); working hours aligned with PST
Salary: $23/hour; duration: 12 months
Company
hirify.global provides AI services involving content operations and curation.
What you will do
Review, validate, and curate written publications and audio content using SOPs, checklists, and client guidelines.
Check content and metadata for completeness, consistency, and basic accuracy, applying guideline-based corrections.
Document content issues, defects, and bugs in internal tools using required templates and ticketing standards.
Escalate unclear, high-impact, or out-of-policy issues to the Team Lead or SME with supporting evidence.
Manage assigned queues to meet throughput, turnaround-time, and SLA requirements.
Follow information security and confidentiality requirements, participate in meetings, calibration sessions, and training, and incorporate feedback.
Requirements
Native-level or fully bilingual spoken and written French fluency with strong awareness of French markets.
Exceptional attention to detail and ability to follow step-by-step procedures and quality standards.
Basic problem-solving skills, including issue identification, evidence gathering, and escalation.
Strong time management and ability to meet productivity and quality expectations consistently.
Comfort working with multiple tools and web platforms and learning new systems quickly.
Proficiency with MS Office, including Outlook, Word, Excel, and PowerPoint, and with web browsers.
Comfort working with content that may be sensitive or offensive.
Nice to have
1–2 years of experience in content operations, content review, digital QA, or a similar field; preferred but not required depending on the role.
Culture & Benefits
Remote work arrangement in the United States.
Full-time engagement for a 12-month project.
Required training, team meetings, and calibration sessions support accuracy and consistency.
Work follows defined information security, confidentiality, productivity, and quality standards.
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