Automation Support Engineer (Laboratory Automation)

Location: Austin, TX; must travel between multiple laboratory sites in Austin, approximately 1 mile apart. Flexible schedule required, including later hours when needed.

Salary: $83,200–$104,000 USD annually.

Company

hirify.global develops cell-free DNA testing and personalized genetic diagnostics focused on oncology, women’s health, and organ health.

What you will do

• Support liquid-handling robots and other automated laboratory systems, including troubleshooting and qualification procedures.
• Develop working knowledge of hardware and software across Tecan Fluent, Hamilton STAR, Hamilton Vantage, Hamilton Verso, Beckman i7, and other automated liquid handlers.
• Collaborate with scientists, engineers, end users, and cross-functional teams to prioritize support for laboratory automation projects.
• Conceptualize, design, develop, implement, and support solutions that optimize equipment performance and laboratory-process efficiency.
• Prepare equipment qualification documentation, user requirements, testing procedures, standard operating procedures, and related documentation.
• Oversee IQ/OQ/PQ functional and validation testing, provide user training, and deliver ongoing end-user support.

Requirements

• Bachelor’s degree in biomedical engineering, a closely related scientific field, or equivalent experience. A master’s degree is preferred.
• At least 2 years of laboratory automation engineering experience.
• Technical proficiency and experience in automation, systems development, and systems integration for the life sciences industry, especially robotics and liquid-handling systems.
• Experience with computer programming or a basic understanding of method writing.
• Strong project management, organizational, written communication, and verbal communication skills.
• Flexibility and self-initiative to support several simultaneous automation projects.
• Ability to accommodate a flexible schedule and later working hours when needed.
• Ability to travel between multiple laboratory sites in Austin to support several labs.

Nice to have

• Exposure to automated storage systems such as Hamilton Verso and SPT Labtech.
• Experience in biotechnology, pharmaceuticals, laboratory automation providers, or clinical laboratories.

Culture & Benefits

• Collaborative environment involving statisticians, geneticists, physicians, laboratory scientists, software engineers, and other specialists.
• Medical, dental, vision, life, and disability plans for eligible employees and dependents.
• Free testing for employees and immediate family members, plus fertility-care benefits.
• Pregnancy and baby-bonding leave, 401(k) benefits, commuter benefits, and an employee referral program.
• Equal-opportunity workplace committed to inclusive collaboration.