Patient Coordinator & EMR Specialist (Part-Time) (eClinicalWorks)

Location: Remote, South Africa

Company

hirify.global is a staffing firm recruiting for a private cash-based medical wellness and weight management clinic in Florida.

What you will do

• Serve as the eClinicalWorks subject matter expert and migrate scheduling workflows from external calendars into eClinicalWorks.
• Set up charts, track patient records, upload lab results, and maintain clean, auditable electronic documentation in compliance with HIPAA standards.
• Provide warm, patient-first concierge support by phone, text, and email while coordinating scheduling, reminders, follow-ups, onboarding, digital intake packets, and medical histories.
• Act as a liaison between the practitioner and patients, manage appointment logs and scheduling gaps, and monitor general practice inquiries.
• Coordinate point-of-sale collections for the 100% cash-based model using Square, Zelle, or integrated payment portals.
• Handle administrative back-office workflows to support the clinician and standardize operations for potential future insurance and credentialing compliance.

Requirements

• At least 2 years of hands-on daily experience with eClinicalWorks, including the appointment book, templates, and chart management.
• At least 2–3 years of experience as a Medical Receptionist, Patient Care Coordinator, or Virtual Medical Assistant.
• Flawless verbal and written English communication, a clear neutral accent, and high emotional intelligence for rapport with mature adult patients aged 45 and over.
• Experience handling self-pay and non-insurance transactions through Square and electronic payment channels.
• Solid understanding of HIPAA, medical privacy laws, secure document handling, and patient confidentiality.
• A dedicated, quiet home office with high-speed internet and a noise-canceling headset; dual monitors are preferred.
• Ability to receive payments through Wise, with Wise supporting local bank transfers in the candidate’s country of residence or bank location. Eligible Wise payment locations listed are South Africa, the UK, the US, and the Philippines.

Nice to have

• Experience in a private practice, functional medicine setting, or cash-pay clinic.
• Dual monitors.

Culture & Benefits

• Remote-first working environment.
• Part-time position supporting a private, cash-based medical wellness and weight management practice.
• Patient population is primarily active adults aged 45 and over.