Coordinator, Clinical Education

Location: Hybrid, Moncton, New Brunswick, Canada; travel within New Brunswick may be required.

Company

hirify.global Health Services New Brunswick operates integrated primary, emergency, and community healthcare programs including Ambulance New Brunswick, the Extra-Mural Program, and NB Health Link.

What you will do

• Design, develop, implement, and continuously update clinical education and Continuous Quality Improvement programs for paramedic services.
• Train and assign Field Training Paramedics and monitor performance against contract requirements.
• Conduct PCP and ACP audits, field assessments, clinical care reviews, investigations, and compliance reviews covering patient care guidelines, documentation standards, policies, procedures, protocols, and service targets.
• Analyze clinical and operational data to identify deficiencies, risks, anomalies, gaps, and emerging training needs; recommend individual and system-level corrective actions.
• Research and collaborate with ANB Operations, the Office of the Provincial Medical Director, provincial paramedic organizations, and internal stakeholders on clinical and professional standards.
• Prepare reports and presentations, support orientations and policy development, participate in committees and task forces, and contribute to controlled-pharmaceutical reconciliation.

Requirements

• Post-secondary education and successful completion of an approved Primary Care Paramedic or Advanced Care Paramedic program.
• Minimum five years of paramedic field experience.
• Ability to analyze data from a variety of sources and use software applications for data collection, analysis, and presentation.
• Written and verbal communication skills, including presentation skills.
• Ability to work as part of a team.
• Safety-focused approach to patient care and the workplace.

Nice to have

• Registration with PANB as a Primary Care Paramedic or Advanced Care Paramedic.
• Experience with adult learning concepts and facilitation.
• Experience in quality assurance or quality improvement.
• Project management skills.
• At least two years of experience leading development initiatives, projects, or teams.
• Bilingualism.

Culture & Benefits

• Permanent, full-time employment in a hybrid workplace.
• Work within a not-for-profit health services organization focused on coordinated primary, emergency, and community care.
• Participation in safety-related initiatives and a culture focused on patient safety and a safe workplace.
• Eligible employees may participate in discretionary performance-based incentive programs.
• Equal opportunity workplace committed to an environment free from discrimination and harassment.