Accounts Receivable Specialist

Location: Malaysia

Company

hirify.global is an engineering data and technology company providing technical content, AI technologies, and workflow solutions for engineering and technical professionals. The company launched as a standalone business in May 2023 after previously operating as S&P Global’s Engineering Solutions division.

What you will do

• Collect, manage, and resolve outstanding invoices from past-due accounts.
• Contact customers and respond to customer and internal enquiries to facilitate timely settlement.
• Own customer disputes through resolution and escalate debt issues to the line manager when required.
• Collaborate with order management, customer service, cash receipting, and sales management to resolve billing and collection issues.
• Forecast and report collections made, expected collections, and the current debt position.
• Perform sales ledger account reconciliations and follow internal controls and published processes.

Requirements

• 2–3 years of collection experience with large national and/or global corporations.
• Excellent written and verbal communication skills, with the ability to communicate courteously and proactively with all levels of the company.
• Ability to work both independently and as part of a team.
• Strong analytical attention to detail with minimal errors.
• Self-driven, efficient, and hands-on approach.
• Good time management, organizational skills, literacy, numeracy, and ability to meet deadlines.
• Experience with SAP or an equivalent ERP system.
• Basic knowledge of Excel.

Nice to have

• Additional language skills.

Culture & Benefits

• Equal employment opportunities and a workplace free from discrimination and harassment.
• Work within an engineering and technical data environment supporting innovation and complex product development.
• Collaboration across finance, sales, customer service, order management, and cash receipting functions.