Salesforce Functional Consultant

Location: Taguig City, Philippines; in-person collaboration is prioritized.

Company

hirify.global provides technology services through a managed services environment.

What you will do

• Gather and translate business requirements into Salesforce solutions, user stories, and acceptance criteria.
• Configure Salesforce declaratively using Flow, objects and fields, Record Types, Permission Sets, validation rules, reports, and dashboards.
• Analyze and resolve incidents, service requests, defects, and enhancement requests.
• Perform functional impact analysis and recommend scalable solutions aligned with Salesforce best practices.
• Support SIT, UAT, regression testing, releases, and post-deployment validation.
• Maintain functional documentation, knowledge articles, and support procedures while collaborating with stakeholders, developers, administrators, and technical teams.

Requirements

• 3+ years of Salesforce experience, preferably as a Functional Consultant, Administrator, or Business Analyst.
• Strong Salesforce administration and declarative configuration skills.
• Experience with Salesforce Flow, security and access, data model, reports, and dashboards.
• Strong requirements gathering, troubleshooting, functional analysis, communication, and stakeholder-management capabilities.
• Experience supporting production Salesforce environments.
• Ability to support SLA-driven delivery within a managed services environment.

Nice to have

• Salesforce Certified Administrator certification.
• Salesforce Certified Platform App Builder certification.
• Salesforce Certified Business Analyst certification.
• Sales Cloud or Service Cloud experience or certification.
• Experience with Agile, ITIL, Jira, Azure DevOps, or ServiceNow.

Culture & Benefits

• Work model prioritizes in-person collaboration while offering flexibility for wellbeing, productivity, individual work styles, and life circumstances.
• Inclusive environment focused on strong connections and community.