Senior Product Designer — Digital Banking & Financial Services (Digital Banking)

Location: Remote, Canada; must be based in Canada and legally eligible to perform the engagement. Some assignments may require regular collaboration during North American business hours.

Hourly rate expectations in CAD should be provided with the application; fees are agreed before each engagement begins.

Company

hirify.global is a Canadian technology professional services company helping credit unions and financial institutions modernize products and services through strategy, experience design, and technology.

What you will do

• Lead product design from discovery through interaction design, prototyping, and delivery support for responsive web and mobile banking journeys.
• Design experiences for onboarding, authentication, payments, transfers, account management, and connected branch, contact-centre, and virtual banking services.
• Conduct member interviews, usability testing, analytics reviews, and stakeholder workshops to identify friction, set priorities, and validate improvements.
• Work with product managers, program managers, solution architects, developers, and client teams to assess platform capabilities, configuration, extensions, custom development, and delivery risks.
• Create interactive Figma prototypes, specifications, reusable components, and interaction patterns, then support implementation and resolve usability issues.
• Contribute to digital banking evaluation methods and reusable design practices.

Requirements

• Five or more years of UX or product-design experience, including ownership of complex web or mobile experiences.
• Significant financial-services design experience, ideally involving digital banking, payments, or lending.
• A portfolio demonstrating contribution from problem definition and research through design and delivery.
• Strong hands-on Figma skills, including components, variants, auto layout, and interactive prototyping.
• Experience working within established design systems and technical constraints.
• Strong interaction-design, information-architecture, and accessibility skills, including familiarity with WCAG.
• Experience collaborating closely with product managers and engineers; confidence facilitating stakeholder discussions, explaining recommendations, and delivering independently.
• Clear written and verbal communication.
• Based in Canada and legally eligible to perform the engagement.
• A degree or diploma in Design, Human–Computer Interaction, Psychology, Computer Science, or a related field, or equivalent professional experience.

Nice to have

• Credit-union or community-banking experience.
• Experience with Lumin Digital, Backbase, Central 1 Forge, VeriPark, Intellect Design, ebankIT, or comparable banking platforms; experience with every listed platform is not required.
• Digital banking migrations, platform consolidation, or redesigns.
• Service design, journey mapping, and service blueprinting.
• Advanced prototyping and familiarity with platform or API capabilities.
• Improvements to authentication, bill payments, transfers, statements, or other everyday banking journeys.

Culture & Benefits

• Independent-contractor engagement with scope, deliverables, weekly capacity, duration, and fees agreed before each assignment.
• Full-time or part-time hours depending on the assignment.
• Contract opportunities may start in November 2026.
• hirify.global welcomes applicants with diverse backgrounds and experiences and provides accommodation during recruitment when required.

Hiring process

• Include hourly rate expectations in CAD, earliest availability, and preferred weekly capacity with the application.
• Engagement details are agreed before the assignment begins.