Flow Room Section Manager (KNAPP Automation)

Location: Derby, England, United Kingdom. The role is based in an automated fulfilment centre and includes an onsite interview.

Company

hirify.global operates the digital retailer Very and supports fulfilment operations serving millions of customers.

What you will do

• Lead, coach and develop a team of Flow Room technicians.
• Manage workflow, downtime, maintenance requirements and system parameters to maximise system availability and efficiency.
• Use operational performance data to identify issues, solve problems and provide insight to leadership.
• Coordinate Operations, Engineering and other teams to prioritise activity and deliver site volumes efficiently.
• Optimise storage and conveyor utilisation while improving processes and productivity.
• Own operational escalations, ensure faults are routed accurately, and drive process adherence and communication across shifts.

Requirements

• Experience leading a control room team within an automated fulfilment centre.
• Detailed understanding of warehouse control systems and automated fulfilment operations.
• Strong leadership, delegation and communication skills.
• Experience leading teams in a 24/7 operation.
• Experience working with major system upgrades across the supply chain.
• Ability to build effective partnerships with automation and systems providers.
• Understanding of Operational Excellence or Continuous Improvement approaches.

Nice to have

• Experience with KNAPP automation.
• Project management experience.

Culture & Benefits

• Inclusive culture and environment.
• 30 days of holiday plus bank holidays.
• LinkedIn Learning access.
• Performance- and business-related bonus potential.
• Up to 25% discount on Very.co.uk.
• Matched pension contributions up to 6%.

Hiring process

• Initial 30-minute video call with the hiring team.
• CV review by the hiring manager after the initial call.
• Second-stage one-hour onsite interview with competency and technical questions.
• Credit, CIFAS, Right to Work and, where required, DBS checks.