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13 дней назад

Subject Matter Expert (ISO)

Формат работы
onsite
Тип работы
fulltime
Английский
b2
Страна
US
Вакансия из списка Hirify.GlobalВакансия из Hirify Global, списка международных tech-компаний
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Описание вакансии

Текст:
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TL;DR
Subject Matter Expert (ISO) (ISO 9001/Lean Six Sigma): Leading quality-management documentation, audits, corrective actions, and continual-improvement activities for U.S. Department of State passport services with an accent on ISO-compliant systems, documentation standards, and process performance. Focus on conducting root-cause analysis, applying Lean Six Sigma methods, advising offices and contractor staff, and training personnel on quality practices.

Location: On-site in Washington, DC, at the CA/PPT headquarters; telework only when identified and approved. No travel is anticipated. An active SECRET security clearance or the ability to obtain one before starting and a Department of State building pass are required; a Moderate Risk Public Trust investigation may be required for designated positions.

Company

Consulting firm providing healthcare, defense, and civilian-sector solutions for government agencies and established organizations.

What you will do

  • Lead development and control of program documentation in accordance with ISO 9001 and other international documentation standards.
  • Identify, analyze, and solve problems affecting the quality of CA/PPT services.
  • Lead internal quality audits, root-cause analysis, and corrective-action tracking for the Quality Control Plan.
  • Apply Lean Six Sigma methods to measure process performance and sustain improvements.
  • Advise CA/PPT offices and contractor staff on ISO-aligned procedures, records, and continual improvement.
  • Train staff on quality-management practices and documentation standards.

Requirements

  • Master’s degree in a related field; 16 years of relevant experience may substitute for the degree.
  • At least 10 years of specific experience in quality management and ISO standards.
  • ISO credential, such as ISO 9001 Lead Auditor or Lead Implementer, and Lean Six Sigma certification.
  • Demonstrated expertise implementing ISO-compliant quality-management systems.
  • Proficiency with Microsoft Office, including Outlook, Teams, Word, PowerPoint, Excel, and SharePoint.
  • Ability to prepare written products in accordance with the Department of State writing guide.
  • Active SECRET security clearance or ability to obtain one before starting and ability to obtain a Department of State building pass.

Culture & Benefits

  • Medical, vision, and dental plans.
  • Paid holidays and personal time off.
  • 401(k) plan.
  • Short-term disability, long-term disability, and life insurance.
  • Education and training assistance program.
  • Incentive plans, referral bonuses, and employee assistance programs.

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