Senior Product Insights Manager

Location: Jacksonville, Florida, United States; hybrid workplace

Company

Dun & Bradstreet.

What you will do

• Lead complex, cross-product analyses and translate incomplete or conflicting data into actionable insights, decision frameworks, and prioritized recommendations.
• Define and evolve product performance frameworks, KPIs, reporting standards, data definitions, dashboard requirements, and lifecycle measurement practices.
• Partner with Product Management on product strategy, roadmap trade-offs, opportunity sizing, investment decisions, launch readiness, adoption, retention, and sunset or migration planning.
• Lead cross-functional initiatives that improve product reporting, data quality, insight delivery, and operational processes while identifying risks, root causes, and opportunities.
• Prepare executive-ready narratives and presentations covering product health, trends, risks, opportunities, and recommended actions.
• Develop reporting documentation, governance practices, training materials, and self-service insight capabilities; mentor Product Insights Managers and Product Analysts.

Requirements

• Bachelor’s degree in Business Administration, Statistics, Analytics, Marketing, or a related discipline is required.
• 8–12 years of experience in product insights, product operations, analytics, product management, strategy, or a related role.
• Experience leading complex analysis across multiple data sources and converting findings into clear, measurable recommendations.
• Strong knowledge of product lifecycle metrics, customer and usage analytics, commercial performance measures, reporting governance, and dashboard design.
• Experience influencing senior and cross-functional stakeholders without direct authority.
• Strong strategic thinking, business acumen, problem solving, prioritization, and program or project management skills.
• Advanced proficiency with business intelligence and analytics tools such as Tableau, along with strong Microsoft Office skills.
• Strong written, verbal, presentation, and data-storytelling skills for technical and executive audiences.
• Ability to work independently, manage ambiguity, balance multiple strategic priorities and deadlines, mentor colleagues, collaborate across teams, and demonstrate ownership and continuous learning.

Nice to have

• Advanced degree.
• Fluency in languages relevant to the working market, where applicable.

Culture & Benefits

• Hybrid work arrangement.
• Opportunities to collaborate with Product Management, Technology, Analytics, Go to Market, Sales, Finance, and Customer Experience partners.
• Continuous learning through courses, programs, stakeholder relationships, experts, colleagues, and mentors.
• Focus on proactive collaboration, curiosity, problem solving, and data-driven ways of working.