Localization Account Manager (Hybrid)

Location: Hybrid, Giza, Egypt

Company

hirify.global.

What you will do

• Serve as the lead contact for customer account management and build long-term client relationships.
• Negotiate contracts, close agreements, develop business with existing clients, and identify account growth opportunities.
• Ensure timely delivery of solutions aligned with customer needs and objectives.
• Communicate monthly and quarterly initiative progress to internal and external stakeholders.
• Forecast and track account metrics, prepare account-status reports, and collaborate with sales to grow territory opportunities.
• Assist with challenging client requests and issue escalations.

Requirements

• 2–4 years of experience in the localization industry.
• BA/BS degree in Business Administration, Sales, or a relevant field.
• Fluent spoken and written English.
• Ability to communicate, present, and influence stakeholders at all organizational levels, including executive and C-level stakeholders.
• Solid experience with CRM software such as Salesforce, Zoho CRM, or HubSpot, and MS Office, particularly MS Excel.
• Experience delivering client-focused solutions to customer needs.
• Ability to manage multiple account-management projects while maintaining attention to detail.
• Excellent listening, negotiation, presentation, verbal, and written communication skills.

Culture & Benefits

• Hybrid work arrangement in Giza, Egypt.