Customer Journey Expert (Significant Risk Transfer Data)

Location: Manila (One Ayala Tower 2), Philippines

Company

ING is an international banking group with approximately 65,000 employees and operations in around 40 countries.

What you will do

• Design conceptual, logical, and physical data models for Significant Risk Transfer initiatives within Wholesale Banking.
• Define business rules, data definitions, ownership structures, metadata, and decision logs.
• Translate business requirements into data requirements and source-to-target mappings.
• Analyze and integrate data across lending systems, establish lineage and reconciliation processes, and implement quality controls.
• Perform data analysis and prototyping using SQL and analytical tools.
• Collaborate with Risk, Finance, Capital Management, Data Management, Technology, and other stakeholders to support implementation, testing, and operationalization.

Requirements

• Strong experience in data analysis and data modelling.
• Advanced SQL skills, including data mapping, reconciliation, and quality management.
• Knowledge of Wholesale Banking lending data environments.
• Experience working with business and technology stakeholders across multiple functions.
• Strong analytical thinking, problem-solving, stakeholder management, and communication skills.
• Ability to operate effectively in evolving and complex environments.
• Significant experience delivering complex data analysis or data modelling initiatives in regulated or business-critical environments.

Nice to have

• Experience with LoanIQ, GRID, and/or Vortex.
• Exposure to Significant Risk Transfer and capital relief topics.
• Experience in financial services, lending, credit risk, capital management, or regulatory reporting environments.

Culture & Benefits

• International and multidisciplinary working environment.
• Collaboration across global Lending, Risk, Finance, Capital & Models, Architecture, and Technology teams.
• Opportunities to contribute to business-critical transformation and data-driven decision-making.
• Focus on innovation, continuous improvement, and professional development.
• Flexible working.

Hiring process

• Submit the application through the ING careers site using Workday.
• Applications should be submitted through official ING platforms.