HR Shared Services Administrator - 12 Month FTC (Fintech)

Location: 25 Walbrook, London, United Kingdom

Company

hirify.global provides fintech solutions across global markets through an inclusive and diverse organization.

What you will do

• Process high-volume employee data changes and updates, including onboarding, offboarding, absence management, compliance, records management, and retention.
• Support employees and managers with transfers, promotions, separations, and other employee lifecycle transactions through self-service systems.
• Handle employee inquiries and investigate, escalate, and resolve Workday-related operational issues.
• Maintain data quality, follow global data standards, and run ad hoc reports.
• Deliver accurate and timely customer service while meeting established SLAs and people systems delivery metrics.
• Build collaborative networks across functions and locations and contribute to process improvements.

Requirements

• At least one year of previous HR experience, ideally in HR operations or a shared-services environment.
• Collaborative team player who supports colleagues and shares knowledge.
• Strong attention to detail with a focus on accuracy and quality.
• Excellent customer service skills and a colleague-first approach.
• Clear communication with colleagues and managers.
• Ownership and problem-solving skills, including seeing queries through to resolution.
• Sound judgement and discretion when handling sensitive information.
• Adaptability and a continuous improvement mindset.

Nice to have

• Workday knowledge; training can be provided.

Culture & Benefits

• Opportunities to innovate in fintech.
• Tools and resources for personal and professional growth.
• Inclusive and diverse work environment.
• Resources to invest in the community.
• Competitive salary and benefits.
• Full-time, 12-month fixed-term contract.