Premium Accounting Specialist (Insurance)

Location: Tampa, Florida, USA; onsite

Company

Brown & Brown provides insurance-related services and supports customers through coordinated policy administration, billing, underwriting, and finance operations.

What you will do

• Manage and reconcile insurance premium transactions, accounts receivable, suspense accounts, aging reports, and customer balances.
• Apply incoming cash accurately, investigate discrepancies, and resolve payment exceptions, unapplied cash, returned payments, reissues, voids, stop payments, positive pay, and escheatments.
• Communicate with insureds, agents, internal departments, and collection agencies to resolve premium and billing issues and follow up on outstanding balances.
• Issue and reconcile premium payments, broker commissions, state taxes, and credit refunds while maintaining accurate customer records.
• Support month-end close, journal entries, account reconciliations, financial analysis, reporting, audits, system updates, process improvements, and migrations.
• Collaborate with Underwriting and Operations, maintain process documentation, escalate control concerns, follow company and regulatory requirements, and provide backup support to teammates.

Requirements

• High school diploma or GED, or 1–3 years of related experience and/or training.
• Strong analytical skills, accuracy, and attention to detail.
• Strong written and verbal communication skills.
• Ability to multitask, prioritize a diverse portfolio of tasks, and consistently meet deadlines.
• Excellent interpersonal skills and the ability to work independently and as part of a team in a dynamic environment.
• Ability to investigate and resolve financial discrepancies.
• Proficient knowledge of Microsoft Office Suite, including Teams, Outlook, Word, and Excel.

Nice to have

• Insurance background.

Culture & Benefits

• Merit-based culture focused on doing what is best for customers.
• Medical/Rx, dental, vision, life, and disability insurance.
• Employee stock purchase plan, 401(k), student loan assistance, and tuition reimbursement.
• Mental health and enhanced advocacy services.
• Paid time off, holidays, preferred partner discounts, and additional benefits; eligibility and waiting periods may apply.