Key Account Manager (Medical Devices)

Location: Southern California and Hawaii; remote role with travel within the assigned territory, including overnight travel as required.

Company

hirify.global develops medical instruments, biotechnology solutions, osmolality testing systems, and in vitro diagnostic instrumentation for biopharmaceutical and clinical markets.

What you will do

• Manage and protect existing health system business through renewal planning, contract management, upgrades, and add-on opportunities.
• Own customer relationships and account performance across Laboratory, Point of Care, ICU, Emergency Department, Respiratory Therapy, Clinical Education, and administrative stakeholders.
• Identify, develop, and qualify new opportunities within existing accounts and coordinate execution with Specialty Sales teams.
• Partner with Specialists, Specialty Sales, Inside Sales, and Field Applications on portfolio expansion, renewals, customer follow-up, and account strategies.
• Maintain account, opportunity, and activity documentation in Salesforce.com.
• Participate in account planning, forecasting, and regional business reviews.

Requirements

• Bachelor’s degree required.
• 2–5 years of experience in medical device, diagnostics, clinical sales, or healthcare account management.
• Strong account and relationship management skills in complex healthcare environments.
• Ability to manage multiple priorities and stakeholders in a dynamic, fast-paced environment.
• Ability to lead cross-functional collaboration and coordinate resources without direct authority.
• Excellent communication, organization, and follow-through skills.
• Strong business acumen and ability to identify growth opportunities within existing customer relationships.
• Proficiency with Salesforce.com and Microsoft Office applications, including Outlook, Excel, and PowerPoint.
• Ability to operate effectively within a matrixed sales organization.
• Ability to sit or stand for extended periods, perform repetitive computer-based tasks, and lift and transport materials or equipment up to 66 pounds for customer meetings or demonstrations.

Nice to have

• Clinical, scientific, or business-related degree.
• Experience managing hospital or health system accounts.
• Experience with contract renewals, long-cycle sales processes, and portfolio-based selling.

Culture & Benefits

• Flexible medical, dental, and vision coverage.
• Competitive 401(k) company match.
• Bonus program, generous paid time off, and paid holidays.
• Tuition reimbursement and professional development opportunities.
• Hybrid and flexible work arrangements where job-specific.
• Engagement events, company marketplace, and location-specific subsidized cafeteria access.