Account Manager (Fintech)

Location: Riga, Latvia. Hybrid working model with 2 days in the office and 3 days remote. Candidates must already be based in Latvia and hold a valid Latvian work permit.

Salary: €20,000–€24,000 gross annual salary.

Company

hirify.global provides commerce-enabling payment technology, while Global Blue delivers Tax Free Shopping solutions connecting international travellers, retailers, and brands.

What you will do

• Manage and develop an assigned portfolio of customer accounts.
• Visit accounts according to agreed activity plans and Global Blue strategy.
• Build long-term customer relationships, improve account knowledge, and strengthen retailer partnerships.
• Maximize Tax Free Shopping performance and deliver turnover and assigned sales targets.
• Identify new business opportunities and promote additional Shift4 group products.
• Analyze business statistics, define action plans, support refund agent processes, and accurately manage account activity in the CRM.

Requirements

• Customer-focused approach with relationship-management skills.
• Self-motivated, target-driven mindset and a result-oriented attitude.
• Strong communication, negotiation, interpersonal, and problem-solving skills.
• Ability to work independently, take initiative, and operate effectively in an international environment.
• Experience with CRM systems and Microsoft Office tools.
• Fluent written and spoken Latvian and English, plus fluent spoken Russian.
• Some experience and knowledge in sales, account management, and retail.
• Valid driving license and willingness to travel.
• Already based in Latvia and holding a valid Latvian work permit.

Culture & Benefits

• Culture based on trust, collaboration, and autonomy.
• Career growth through internal mobility in a multicultural environment.
• Work-life balance supported by an Agile Working Model.
• Commitment to sustainability and positive community impact.
• Relocation support and visa sponsorship are not available.