Business Analyst Junior+ (Antifraud & Disputes)

Location: Worldwide; flexible work from one of the offices or remotely

Company

hirify.global, formerly Different Technologies, develops banking products and fraud prevention solutions.

What you will do

• Gather, analyze, document, and manage business requirements for fraud prevention tools and processes.
• Analyze fraud prevention processes and identify gaps involving false positives, false negatives, operational bottlenecks, and data quality.
• Translate business requirements into specifications and development tasks for Engineering and Data teams.
• Support fraud prevention controls across existing and new products, including solution implementation and rollout.
• Collaborate with Operations and Design on investigation workflows and case management tools.
• Evaluate operational metrics, optimize controls, and maintain documentation of processes, requirements, and solutions.

Requirements

• At least 1 year of experience as a Business Analyst, Product Analyst, or in a related role, including internships.
• Experience gathering, documenting, and managing business requirements; understanding of business processes and basic process modeling techniques.
• Basic SQL skills or willingness to develop them.
• Ability to translate business needs into clear requirements for technical teams.
• Basic understanding of system integrations, APIs, and data flows.
• Analytical and structured thinking, with the ability to identify problems and evaluate solutions.
• Good communication skills and ability to work with cross-functional teams.
• English at B2 level or higher is required for communication with the international team.

Nice to have

• Experience with BI tools such as Superset or Tableau.
• Understanding of fraud prevention concepts, including transaction monitoring, risk scoring, alert management, and case management.
• Familiarity with microservices architecture or event streaming technologies such as Kafka.
• Spanish language skills.

Culture & Benefits

• Innovative, collaborative environment with open and transparent feedback.
• Relocation support to hubs in Serbia or Georgia, including assistance for the employee and family.
• Flexible work from an office or remotely.
• Healthcare coverage, education budget, language lessons, professional training, and certifications.
• Wellness budget covering mental health and fitness reimbursements.
• Annual leave and paid sick leave according to applicable policies.