Senior Associate - Investor Services

Location: Hybrid in Evansville, Indiana or Dallas, Texas; physical presence is also required at the Bellevue, Washington office 6 days per month.

Company

hirify.global provides AI-powered technology and services for financial services and healthcare organizations, combining proprietary technology with industry expertise.

What you will do

• Serve as the main contact for fund investors and managers by email and telephone.
• Process investor subscriptions and redemptions according to fund offering documents and AML requirements.
• Communicate pending transactions and cash activity to fund management, fund accounting, and banking partners.
• Prepare, validate, and distribute investor statements, letters, and related documents.
• Prepare wire transfer instructions through internet banking platforms and maintain accurate distribution information.
• Follow department procedures, participate in system and process enhancements, and perform related duties.

Requirements

• At least 3 years of experience in hedge or private equity fund administration and/or investor or shareholder services.
• Undergraduate degree or equivalent experience.
• Advanced knowledge of Microsoft Office, specifically Excel.
• Strong oral and written communication skills, excellent interpersonal skills, and a customer service orientation.
• Ability to work in a demanding environment and adjust to multiple demands, shifting priorities, ambiguity, and rapid change.
• Overtime may be required to meet client and department deliverables.
• Coverage on Canadian holidays may be necessary because of the global client base.
• Physical presence is required at the Bellevue office in Bellevue, Washington 6 days per month.

Nice to have

• Experience in financial services.
• Knowledge of anti-money laundering and KYC procedures.

Culture & Benefits

• Collaborative, accountable, honest, diverse, and innovation-focused work environment.
• Exposure to industry experts, modern platforms, real-world operational challenges, and large-scale enterprise environments.
• Medical, dental, and vision coverage.
• 401(k) plan with company match, paid time off, holidays, and parental leave.
• Professional development reimbursement opportunity.

Hiring process

• Applications are accepted on an ongoing basis until the position is filled.