Senior AI Product Manager

Location: New York, United States; hybrid with 3 days per week in the office.

Company

hirify.global provides coaching through a platform designed to make coaching accessible and support more inclusive and productive workplaces.

What you will do

• Own the AI capabilities within the coaching platform, including Cai, from product direction through launch and iteration.
• Define what the AI should do, how users experience it, how effectiveness is measured, and the operating economics.
• Turn emerging LLM capabilities into product experiences designed to create meaningful and measurable behavior change.
• Lead rapid experimentation across prompts, context, memory, retrieval, agents, and tools, including building prototypes when useful.
• Define evaluation approaches for probabilistic AI experiences using conversational data review, product data, and outcome measures.
• Balance quality, latency, reliability, safety, confidentiality, and cost in highly personal conversations.

Requirements

• Significant product management experience in AI-native or AI-first products.
• Experience shaping and shipping an LLM-based conversational product designed to support behavior change.
• Relevant experience in digital mental health, health coaching, AI tutoring, AI coaching, or another behavior-change product.
• Practical understanding of modern LLMs, including their limitations, failure modes, and evaluation methods.
• Experience reviewing sensitive conversational data at scale within privacy controls and using it to make product decisions.
• Ability to build prototypes using code, AI-assisted development tools, or low-code environments.
• Startup or scale-up background with a track record of measuring outcomes rather than usage alone.

Culture & Benefits

• Personal and professional coaching with a world-class coach.
• Coaching access for friends and family.
• Charity days, a learning budget, and a weekly wellbeing hour without meetings or emails.
• 23 vacation days plus 3 floating holidays.
• 401(k) and comprehensive health insurance.
• Comfortable, collaborative, and inclusive working environment.