FY27 NCG - Customer and Commercial Operations Specialist (Semiconductor)

Location: Bundang, South Korea; onsite. Travel required 10% of the time. Relocation is not eligible.

Company

hirify.global develops materials science and engineering solutions, equipment, and services used in semiconductor chips and advanced displays.

What you will do

• Support quotes, orders, RMAs, warranty claims, open transactions, and high-value order updates.
• Coordinate with internal teams to resolve delivery holds, expedite parts, and execute TKM kit requests.
• Assist with billing, invoice reconciliation, invoice disputes, accounts receivable follow-ups, and delivery coordination across TPM, FPM, TKM, Spares, and Services.
• Monitor past-due, obsolete, and problem parts while developing system and process knowledge.
• Participate in RIT/UAT system testing and help resolve basic B2B and ASN issues under guidance.
• Support customer satisfaction, compliance procedures, team KPIs, MDG customer master setup, and entitlement compliance under supervision.

Requirements

• Conceptual knowledge of theories, practices, and procedures within a relevant discipline.
• General business knowledge developed through education or past experience.
• Ability to use existing procedures to solve standard problems, analyze information and standard practices, and make judgments.
• Ability to exchange straightforward information, ask questions, and check for understanding.
• Ability to work within standardized procedures and practices, meet deadlines, and contribute to team objectives.
• New College Grad status.

Culture & Benefits

• Supportive work culture focused on learning, development, and career growth.
• Opportunities to take on challenges and contribute to innovative customer solutions.
• Employee health and wellbeing programs supporting personal and professional growth.
• Equal opportunity employment environment.