Engagement Lead, Incident Response Partner Services (Cybersecurity)

Location: USA - Remote

Base salary: $140,000–$195,000 per year, plus eligibility for bonuses and equity grants.

Company

CrowdStrike is a cybersecurity company providing an AI-native platform that protects organizations and processes almost 3 trillion events per day across large-scale distributed systems.

What you will do

• Oversee incident response engagements performed by CrowdStrike partners and coordinate delivery teams, customers, and CrowdStrike incident response leadership.
• Track project tasks, client deliverables, investigation scope, objectives, level of effort, and delivery status.
• Support partners in communicating forensic and malware analysis findings to executives, customers, regulators, and legal counsel, including under the direction of outside counsel.
• Train and mentor partners on threat hunting and advanced host- and network-based forensics across Windows, Mac, and Linux.
• Review reports, presentations, recommendations, and findings for accuracy, quality, alignment, and actionable security posture improvements.
• Lead process improvement initiatives, coordinate cross-functional execution, and maintain templates and internal process documentation.

Requirements

• Experience leading teams in a matrixed consulting environment and managing relationships in consulting organizations, preferably involving incident response.
• Experience conducting or managing incident response investigations involving targeted threats such as ransomware, eCrime, and business email compromises.
• Experience managing projects from conception through delivery, external resources, technology projects, stakeholders, details, and deliverables.
• Team-management and leadership experience with cross-functional groups across divisions and worldwide teams.
• Ability to work independently with minimal supervision, take initiative, self-learn, and drive results in fast-paced, changing, and small-team environments.
• Strong communication, interpersonal, organizational, multitasking, analytical, problem-solving, documentation-management, and time-management skills, including the ability to meet deadlines and maintain attention to detail under pressure.
• Experience identifying and implementing process efficiencies and monitoring updated workflows, along with the ability to use project management tools.
• Proven experience using AI technologies to improve decision-making, streamline workflows and processes, increase efficiency, and drive business outcomes.

Nice to have

• Ability to review technical investigation results for accuracy, consistency, and completeness.
• Desire to expand technical and soft skills.
• Strong project management skills and thought leadership in the incident response industry.
• Ability to foster a positive work environment and attitude.
• Ability to travel on short notice, up to 30% of the time.

Culture & Benefits

• Full-time employment with health insurance, 401(k), paid time off, competitive vacation and holidays, and paid parental and adoption leave.
• Physical and mental wellness programs and professional development opportunities for employees at every level.
• Employee networks, geographic neighborhood groups, and volunteer opportunities.
• Flexible and autonomous work culture with an emphasis on responsible AI adoption, experimentation, innovation, and customer commitment.
• Equal opportunity workplace with support for veterans and individuals with disabilities.
• The role may require periodic alcohol and/or drug testing during employment.

Hiring process

• Employment eligibility processes include participation in the E-Verify program.