Head of Employee Experience

Location: Mexico City, Mexico; hybrid workplace

What you will do

• Lead strategy and day-to-day operations for a multimillion-dollar portfolio of 12 offices in 12 countries, including leasing, build-outs, vendor management, and space planning.
• Ensure offices reflect company culture and meet safety and compliance standards while scaling with growth.
• Partner with Finance and Legal on real estate decisions, renewals, and expansions.
• Build and manage regional workplace teams and third-party partners.
• Own end-to-end planning and execution of internal events such as all-hands, off-sites, and team summits, as well as external customer-facing events.
• Establish repeatable processes, vendor relationships, and budget frameworks that improve event quality and reflect company culture.

Requirements

• 10+ years of progressive experience in workplace, employee experience, events, or a closely related field.
• Proven experience managing complex, multi-site real estate and facilities operations at scale.
• Experience planning and executing high-quality internal and external/customer-facing events.
• Strong operational mindset with experience building systems, managing budgets rigorously, and holding vendors accountable.
• Strong communication and storytelling skills, with an understanding of brand and culture-building through experiences.
• Experience leading and developing cross-functional teams across geographies.
• Comfort with ambiguity and defining scope in a fast-moving environment.

Nice to have

• Experience spanning facilities or operations and marketing, events, or employer branding.

Culture & Benefits

• 100% company-funded health coverage and dental and vision discount plan for employees and immediate family members.
• Life insurance, phone financing, headphones, home office equipment, and wellness perks.
• 30 days of Christmas bonus, 20 days of paid vacation, and 50% vacation premium.
• 13% savings fund and MXN 2,000 monthly grocery coupons.
• USD 2,000 annual co-working travel perk and USD 2,000 annual professional development perk.
• Catered lunches.