Senior UX Researcher (Cybersecurity)

Location: Cambridge Office, United Kingdom

Company

hirify.global develops AI-driven cybersecurity products that detect and respond to novel, real-time cyber threats.

What you will do

• Define and deliver a cross-product research roadmap with UX, Product and Engineering leaders.
• Conduct qualitative and quantitative research, including interviews, contextual enquiry, usability testing, workflow analysis and concept validation.
• Identify common user needs, behaviours and workflows across products to inform platform unification, navigation, information architecture and connected experiences.
• Translate findings into personas, journey maps, workflow models and strategic recommendations.
• Establish scalable, research-centred practices that help designers, product managers and engineers build stronger customer understanding.

Requirements

• Strong experience leading foundational and strategic UX research within B2B, enterprise or technically complex software organisations.
• Proven ability to influence product direction through evidence-based insights while working with Product, Design and Engineering teams.
• Deep expertise in qualitative research methods and the ability to identify patterns and opportunities across complex user needs and workflows.
• Experience researching multi-product ecosystems, platforms or interconnected systems, including how different user groups work across them.
• Excellent communication and stakeholder management skills.
• Experience building or evolving UX research practices within a growing organisation.

Nice to have

• Experience within cybersecurity, security operations or other highly technical domains.
• Exposure to platform transformation initiatives or large-scale enterprise workflows.

Culture & Benefits

• Full-time role within an established Product, Design and Engineering organisation.
• Work across teams with shared accountability for outcomes.
• Investment in skills, learning and opportunities for professional growth.
• Culture built around ownership, collaboration, high standards, urgency and continuous learning.
• Equal opportunity employer committed to reasonable accommodations.