Remote Upgrades Engineer (Healthcare Communications)

Location: United States of America; remote role with a required minimum number of days onsite each week under hirify.global's flexible workplace policy. Applicants must be authorized to work for any employer in the U.S.; visa sponsorship is not available.

Estimated base salary: $80,000–$110,000 annually, with potential discretionary bonuses.

Company

hirify.global develops healthcare products and Care Communications solutions focused on clinical communication, workflow automation, and mobile communication for healthcare facilities.

What you will do

• Lead and perform upgrades of hirify.global Care Communications products, including site assessments and application upgrades on servers and proprietary devices.
• Configure system networks and work with customer IT teams to understand their environments and complete upgrades.
• Lead technical discussions with internal teams and third-party partners regarding complex integrations.
• Validate product performance, quality, and reliability after upgrades.
• Participate in multifunctional teams to resolve complex issues and improve processes.

Requirements

• Bachelor of Science in Engineering, Computer Science, or a related field, or at least 4 years of equivalent software and/or networking experience plus two relevant certifications.
• Strong oral and written communication skills.
• Strong collaboration and cross-functional interpersonal skills, including regular partnership with R&D, project managers, and customers.
• Required knowledge in at least two of the following areas: SQL, scripting, reporting engines or analytics; networking including TCP/IP, routing, switching, and security; enterprise-level hardware including server/client operating systems, SANs, and RAID; middleware; HL7; Microsoft Windows; Linux and Kubernetes; or enterprise wireless managed networks.
• Advanced understanding of Microsoft Windows platforms, SQL, IIS Server, and other networked systems.
• Advanced understanding of deploying and supporting Linux-based platforms, including Kubernetes, and associated networked systems.
• Detailed knowledge of TCP/IP, IP routing, the OSI model, VLANs, client/server networking environments, managed switches, VoIP, and network security.
• Knowledge of Wi-Fi technologies and security protocols.
• Basic VoIP and/or PBX telephony knowledge and configuration experience.
• Experience configuring, setting up, and debugging Windows- and Linux-based systems.

Nice to have

• CompTIA Network+, CCNA or higher, CompTIA Security+, CompTIA Linux+, CompTIA ITF, CompTIA A+, Certified Kubernetes Administrator, or LPI Linux Essentials certification.

Culture & Benefits

• Mission-driven healthcare environment focused on saving and sustaining lives.
• Culture centered on courage, trust, collaboration, ownership, and accountability.
• Flexible workplace policy with in-person collaboration and a required minimum number of onsite days per week.
• Healthcare insurance, 401(k), paid time off, parental leave, and employee stock purchase plan.
• Additional U.S. benefits include medical and dental coverage from day one, disability and life insurance, educational assistance, paid holidays, family and medical leave, flexible spending accounts, childcare benefits, and commuting benefits.