UX Researcher (Sweepstakes Casino)

Location: Remote; applicants from any country are welcome if located within approximately ±4 hours of CET. The team operates within the CET time zone.

Company

hirify.global creates and operates consumer products across the health, education, and entertainment industries.

What you will do

• Plan and execute qualitative and quantitative research, including interviews, surveys, usability tests, and diary studies across the full player journey.
• Analyze behavioral data using analytics tools, session recordings, heatmaps, and funnel data to identify friction points and opportunities.
• Conduct competitive and market research on sweepstakes casino products.
• Translate research insights into wireframes, user flows, and low-to-mid fidelity prototypes using Figma or Visily.
• Develop player personas, customer journey maps, and mental models, and collaborate with Product, Design, and Development throughout the product lifecycle.
• Present clear, actionable findings, champion accessibility and usability standards, and identify new research questions and process improvements.

Requirements

• At least 2 years of hands-on UX research experience, with a portfolio or case studies demonstrating research-to-product impact.
• Proficiency in Figma and/or Visily for wireframing, prototyping, and user flow design.
• Experience conducting moderated and unmoderated user interviews, usability testing, and surveys.
• Familiarity with Mixpanel, Hotjar, FullStory, Google Analytics, or similar behavioral and analytics tools.
• Strong analytical ability to synthesize qualitative and quantitative data into clear, prioritized insights.
• Excellent written and verbal communication skills, including the ability to present research to non-research audiences.
• Advanced AI user, comfortable using AI tools for research synthesis, interview-guide generation, and pattern discovery at scale.
• English fluency required.

Nice to have

• Experience in sweepstakes casino, online gaming, fintech, or consumer subscription products.
• Experience in fast-paced startup or scale-up environments.
• Exposure to game mechanics, reward loops, or player psychology research.

Culture & Benefits

• Remote work environment with flexibility to work from anywhere subject to the CET time-zone overlap.
• Unlimited paid time off and paid national holidays.
• Company-provided MacBook for employees who need one.
• Flexible independent contractor agreement offering autonomy and contractor flexibility.
• Fast-paced environment focused on ambition, impact, growth, and personal responsibility.

Hiring process

• Applications are typically reviewed within 3 to 5 days, though the process may take longer depending on application volume.
• Recruiter screening: 40 minutes.
• Technical interview: 60 minutes; final interview: 60 minutes.