UX Research Manager

Location: San Francisco, United States; hybrid work location. hirify.global is currently set up to employ all roles in the US, with only specific roles available for employment in the UK.

Base pay: $194,000–$260,000 per year, plus potential equity and/or commission.

Company

hirify.global builds a platform for safely creating and deploying internal software connected to business data, enterprise policies, shared components, and AI tools.

What you will do

• Lead research initiatives that inform product strategy and design.
• Identify knowledge gaps, assumptions, and open questions with product, design, and engineering stakeholders.
• Plan, conduct, and analyze qualitative and quantitative studies, including usability tests, interviews, and in-product surveys.
• Triangulate user research, product usage, support, and market signals to identify meaningful patterns.
• Turn complex findings into clear stories for cross-functional and executive audiences.
• Help establish the research practice, evolve processes, and embed user-centered thinking across the organization.

Requirements

• 5+ years of experience in UX research, product research, or a related field.
• Experience owning research projects end to end across qualitative and quantitative methods.
• Strong synthesis, storytelling, collaboration, and communication skills.
• Experience with generative research and iterative usability testing that shapes product direction.
• Curiosity about complex technical systems, workflows, or developer tools, with the ability to work in ambiguous environments.
• Ability to work in the United States under hirify.global's current employment setup.

Nice to have

• Degree in Human-Computer Interaction, Psychology, Human Factors, Computer Science, or a similar field.
• Experience researching AI products and understanding their impact on user interaction.
• Familiarity with design thinking, usability evaluation, and A/B testing.
• Interest in leading and growing a small UX research team.

Culture & Benefits

• Hybrid work location.
• Medical, dental, and vision coverage.
• 401(k) benefits.
• Additional compensation may include equity and/or commission depending on the position.
• Research is valued as a strategic input across product, design, engineering, and customer expansion work.