Principal SRE (AI/AIOps)

Location: Remote, Bulgaria

Company

hirify.global provides IT infrastructure and technology services for client projects.

What you will do

• Design, operate, and scale cloud infrastructure with emphasis on availability, performance, resilience, and cost optimization.
• Define and monitor SLIs, SLOs, error budgets, system health, performance, and capacity.
• Automate operational tasks with Infrastructure as Code and develop self-healing systems.
• Build and optimize CI/CD pipelines for faster feedback, safer releases, and frequent deployments.
• Collaborate with software engineering and QA teams to improve quality and production reliability.
• Lead incident response, blameless post-incident reviews, reliability improvements, technical standards, mentoring, and AI/AIOps initiatives.

Requirements

• At least 5 years of professional experience in Site Reliability Engineering, DevOps, Platform Engineering, or a similar role, with responsibility for production systems throughout their lifecycle.
• Strong understanding of reliability engineering principles, including SLIs, SLOs, error budgets, and toil reduction.
• Practical experience designing, maintaining, and improving CI/CD pipelines.
• Proficiency with Infrastructure as Code tools such as Terraform, Pulumi, or CloudFormation.
• Hands-on experience with GCP, AWS, or Microsoft Azure and container technologies including Docker and Kubernetes.
• Experience with at least one programming or scripting language such as Python, Go, or Bash.
• Strong knowledge of observability practices, including metrics, centralized logging, distributed tracing, and alerting, using tools such as Prometheus, Grafana, Datadog, New Relic, or OpenTelemetry.
• Practical experience applying AI or AIOps to anomaly detection, intelligent alerting, noise reduction, automated remediation, or operational reporting.
• Ability to collaborate with development and QA teams to improve software quality and production reliability.
• Proven technical leadership skills, including mentoring engineers, leading cross-functional initiatives, and driving engineering best practices.

Nice to have

• Experience deploying and operating workloads on Google Cloud Run.
• Experience integrating AIOps capabilities into an established monitoring and observability environment.
• Knowledge of performance engineering, load testing, and capacity planning.
• Familiarity with SOC 2, ISO 27001, GDPR, and related security, privacy, and compliance standards.

Culture & Benefits

• B2B or CoW DevOps contract options; additional benefits apply to employment contracts.
• Internal Mobility Program with career growth, job rotations, and diverse projects and technologies.
• Referral program, long-term cooperation benefits, and CSR events and team building.
• Learning courses, certificates, IT events, technical and personal training, and language courses.
• Multisport; employment contracts additionally include cafeteria, meal contributions, life insurance, personal-event bonuses, and a volunteering day.