Customer Order and Delivery Specialist (Italian-speaking)

Location: Hybrid position in Prague, Czechia

Salary: CZK 650,100–975,100 annually

Company

hirify.global provides an autonomous knowledge platform that unifies data, knowledge, and business context for enterprise intelligence across on-premises, cloud, and hybrid environments.

What you will do

• Review, enter, and process customer orders for hardware, software, subscriptions, education, professional services, and maintenance.
• Generate accurate invoices and interpret customer contract provisions affecting order processing and billing.
• Review order documentation, purchase orders, and Salesforce opportunity files for completeness and policy compliance.
• Coordinate sourcing, shipment dates, returns, logistics, and delivery stakeholders to keep orders moving on schedule.
• Resolve accounts receivable, collection, order-processing, shipment, and invoicing issues.
• Process return material authorizations within five business days and operate Salesforce, Oracle Fusion, and related systems.

Requirements

• Fluent Italian language skills required.
• Strong written and verbal communication skills with the ability to lead problem-solving activities.
• Knowledge of Microsoft Office tools, especially Excel.
• Ability to prioritize multiple tasks and maintain quality in a fast-paced environment.
• Ability to analyze customer contracts, corporate policies, and order documentation.
• Strong organization, attention to detail, adaptability, and professional demeanor under pressure.

Culture & Benefits

• Flexible hybrid work model focused on employee autonomy.
• Health care, life and disability insurance, retirement savings, and time-off programs.
• Annual incentive plan eligibility for permanent non-sales roles.
• Overtime may be required during month-end, quarter-end, and year-end closes; weekend work may occasionally be needed.
• People-first and inclusive work environment focused on well-being.