Senior Manager, Salesforce Delivery (Salesforce)

Location: Toronto, ON, Canada; hybrid arrangement with 1–3 days per week on-site and the remaining days remote

Salary: Competitive salary and incentive pay; exact amount not specified

Company

hirify.global is a relationship-oriented bank building digital banking experiences across mobile, online banking, and customer relationship management platforms.

What you will do

• Lead discovery, design, configuration, and continuous enhancement of Salesforce Loyalty Cloud capabilities.
• Shape product vision and priorities with the Product Owner while representing client needs.
• Manage backlog refinement, user stories, acceptance criteria, dependencies, blockers, and delivery readiness.
• Coordinate complex initiatives, release plans, solution design, testing, pilot activities, and user acceptance testing.
• Partner with architecture, business analysis, technical, project, legal, risk, security, finance, and senior stakeholder groups.
• Improve delivery practices, coach teams, and align squads to support scalable, high-quality delivery.

Requirements

• Experience in Salesforce delivery, product management, business analysis, or platform leadership.
• Deep knowledge of large-scale enterprise delivery and complex problem solving.
• Experience developing and implementing strategic team goals and coaching employees.
• Strong communication, stakeholder influence, teamwork, accountability, and people management skills.
• Legal eligibility to work in Canada at the specified location; a valid work or study permit may be required.

Nice to have

• Hands-on experience with Salesforce Loyalty Cloud and Financial Services Cloud.

Culture & Benefits

• Hybrid work environment with flexibility to manage work activities.
• Competitive salary, incentive pay, banking benefits, and a benefits program.
• Defined benefit pension plan, employee share purchase plan, vacation, and wellbeing support.
• Paid Purpose Day for personal growth and development.
• Inclusive workplace with accessibility support and employee recognition programs.

Hiring process

• Recruitment may include an attribute-based assessment and skills tests such as simulation, coding, or French proficiency testing.
• Artificial intelligence tools may be used during recruitment.