Rebate Operations Manager (Pharmaceuticals)

Location: Boston, MA, United States. The role may be remote five days per week, hybrid with up to two remote days per week, or on-site five days per week.

Base salary: $128,800–$193,200 per year, plus eligibility for annual bonus and equity awards.

Company

Vertex is a global biotechnology company focused on scientific innovation and patient outcomes.

What you will do

• Manage end-to-end contract administration, including contract setup, rebate eligibility, volume reconciliation, discount validation, disputes, and customer payments.
• Establish and maintain policies, procedures, standards, and documentation for payment packages and audit readiness.
• Support contracting strategy, contract development, negotiations, execution, and special projects.
• Partner with Data Technology Engineering to build rebate dashboards, analytical models, reporting tools, and data infrastructure.
• Perform complex financial analysis and rebate calculations, investigate customer disputes, and provide timely issue resolution.
• Prepare monthly and quarterly reporting, support forecasting, monitor regulations, and help ensure SOX controls and audit requirements are met.

Requirements

• Bachelor’s degree in engineering, computer science, accounting, business, statistics, economics, finance, or another quantitative or technological discipline.
• 4–6 years of US pharmaceutical industry-adjacent experience in contract operations, trade and distribution, rebate processing, or payer and government payments.
• At least 2 years of hands-on experience with managed care, Medicaid, or US Government contract administration technology such as Model N, Validata, EDI, or Helix.
• At least 2 years of experience reviewing and interpreting managed care, Medicaid, or US Government master and rebate agreements.
• Strong analytical, organizational, communication, collaboration, problem-solving, and stakeholder management skills.
• High proficiency in Microsoft Excel, PowerPoint, and Word.

Culture & Benefits

• Continuous learning focused on AI, technology, automation, and industry trends.
• Medical, dental, and vision benefits, paid time off, and summer and winter company shutdowns.
• Educational assistance, student loan repayment, commuting subsidy, charitable donation matching, and 401(k).
• Flexible work arrangements through remote, hybrid, and on-site designations.