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8 дней назад

Senior Manager, Product Management – Discovery Experience (AI/Ecommerce)

191 000 - 297 000$
Формат работы
hybrid
Тип работы
fulltime
Грейд
senior
Английский
b2
Страна
US
Вакансия из списка Hirify.GlobalВакансия из Hirify Global, списка международных tech-компаний
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Описание вакансии

Текст:
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TL;DR
Senior Manager, Product Management – Discovery Experience (AI/Ecommerce): Leading the discovery experience across homepage, search, browse, and product pages for Nordstrom and Nordstrom Rack with an accent on personalization, AI-native shopping, experimentation, and customer-centered design. Focus on evaluating ML/AI quality, building agentic shopping experiences, setting product strategy, and developing product management teams.

Location: Hybrid in Seattle, Washington; must work from the hirify.global corporate headquarters at least 4 days per week.

Salary: $191,000–$297,000 annual.

Company

hirify.global operates the hirify.global and hirify.global Rack fashion retail experiences, including digital discovery across shopping journeys.

What you will do

  • Set the multi-year product vision and roadmap for homepage, search, browse, and product pages across hirify.global and hirify.global Rack.
  • Lead product managers responsible for discovery experience, search, agentic shopping, digital optimization, and experimentation.
  • Build AI-native shopping experiences, including search summaries, product-page prompts, virtual try-on, and other intelligent customer experiences.
  • Own personalization, relevance, catalog understanding, customer understanding, and discovery quality.
  • Partner with Creative, Design, Research, Engineering, Data Science, Digital Merchandising, Marketing, Stores, and third-party technology providers.
  • Define KPIs such as conversion, engagement, and customer satisfaction while coaching and developing the product management team.

Requirements

  • 8+ years of product management experience and 3+ years managing product managers, ideally in technology or ecommerce.
  • Hands-on experience with search, recommendations, conversational AI, query understanding, retrieval, ranking, personalization, LLM-powered, or agentic experiences.
  • Ability to evaluate ML/AI relevance, including ranking, retrieval, LLM output, offline metrics, human review, and A/B testing.
  • Experience working with third-party technology providers and partnering effectively with Data Science and Engineering.
  • Strong UX judgment, customer insight, written and verbal communication, and experience leading teams through organizational or tooling changes.
  • Bachelor's degree in IT, Computer Science, Data Science, or related experience.

Culture & Benefits

  • Customer-first product development guided by research and real customer behavior.
  • Emphasis on taste, polish, brand storytelling, experimentation, and continuous learning.
  • Medical, vision, dental, retirement, paid time away, life insurance, and disability benefits.
  • Merchandise discount, employee assistance resources, holidays, and potential performance-based incentives.

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