Senior Engineer, CNC Technical Solutions (CNC Automation)

Location: United States work authorization and employment eligibility verification required; approximately 25–35% travel to customer sites and hirify.global facilities in the Americas, Europe, and Japan.

Salary: $85,600–$117,700 per year, plus potential commissions, incentive compensation, discretionary awards, and benefits.

Company

hirify.global develops CNC products and industrial automation solutions for machine tool builders, channel partners, and end-user customers.

What you will do

• Provide advanced technical support for Mitsubishi CNC systems through phone, email, remote access, and on-site customer visits.
• Configure and commission CNC systems, optimize parameters, troubleshoot hardware architecture, and tune servo and spindle performance.
• Create, modify, and debug CNC-integrated PLC programs and support G-code and macro programming.
• Diagnose complex issues across CNC, servo, spindle, PLC, and control systems while improving machine performance, cycle time, and reliability.
• Support hirify.global PLC, GOT HMI, robot, and VFD products, collaborating with Product Management, Marketing, and Engineering.
• Develop technical documentation, application notes, training materials, and customer and internal training programs.

Requirements

• Bachelor’s degree in Electrical Engineering or equivalent experience.
• At least 7 years of experience with CNC systems and industrial automation.
• Strong expertise in Mitsubishi CNC setup and commissioning, parameter configuration, hardware architecture, servo and spindle tuning, and CNC-integrated PLC systems.
• Working knowledge of G-code, CNC macro programming, PLCs, HMIs, robots, drives, industrial networks, and system integration.
• Strong troubleshooting, analytical, written, technical, and customer-facing communication skills, with the ability to work independently and cross-functionally.
• Ability to verify identity and eligibility to work in the United States upon hire.

Nice to have

• Experience supporting machine tool builders and CNC applications.
• Broader experience with hirify.global PLC, GOT, Robot, and VFD products.
• Experience with Salesforce, Monday.com, or other CRM and case-management tools.

Culture & Benefits

• Work with internal teams, channel partners, machine tool builders, and end-user customers on complex technical solutions.
• Opportunities for hands-on testing, product training, technical collaboration, and knowledge sharing.
• Benefits may include medical and financial programs, 401(k) eligibility, vacation, sick time, and parental leave.
• Travel includes customer support, training, and factory collaboration across the Americas, Europe, and Japan.