Manager Advanced Metering Systems Operations (AMI)

Location: Columbus, OH — Arena District; candidates must be legally authorized to work in the United States and must not require employer sponsorship now or in the future.

Salary: $133,400–$200,100 per year

Company

hirify.global is a public utility providing essential services to customers 24/7.

What you will do

• Lead the daily operation, monitoring, performance, and long-term management of AMI, MDMS, meter applications, field-area networks, and related metering technologies.
• Ensure accurate and timely delivery of meter reads and billing determinants to customer and billing systems.
• Direct troubleshooting, escalation, remediation, and technical reviews for system alerts, data exceptions, network issues, equipment failures, and operational incidents.
• Lead software, firmware, configuration, equipment, technology implementation, and process-change initiatives.
• Establish performance measures, identify operational risks and improvement opportunities, and manage corrective action plans.
• Develop the team, coordinate cross-functional and field activities, and manage budgets, vendors, contractors, regulatory support, and operational readiness.

Requirements

• Bachelor’s degree in Engineering, Information Systems, Computer Science, Business, or a related discipline, or equivalent relevant experience.
• 4–6 years of experience in utility operations, advanced metering, Meter-to-Cash, customer operations, information technology, or a related function.
• Leadership experience managing employees, technical specialists, analysts, engineers, contractors, or cross-functional teams.
• Experience leading system implementations, operational improvements, projects, organizational change, performance measures, budgets, vendors, and contractor relationships.
• Working knowledge of AMI, MDMS, meter-reading technologies, Customer Information Systems, system interfaces, utility regulations, internal controls, and compliance requirements.
• Legal authorization to work in the United States without current or future employer sponsorship.

Nice to have

• Master’s degree in Engineering, Information Technology, Business, or a related discipline.
• Advanced experience with AMI head-end systems, MDMS platforms, Customer Information Systems, revenue metering, and utility communications networks.
• Electric or gas utility experience in metering, billing, customer operations, or Meter-to-Cash functions.
• Experience with regulatory proceedings, audits, Sarbanes-Oxley controls, or PMP certification.

Culture & Benefits

• Inclusive workplace focused on respect, collaboration, open dialogue, and diverse perspectives.
• Safety is a core value, with employees expected to follow safety requirements and report hazards.
• Employees may support emergency response efforts during storm season and other periods, including work outside normal hours.
• Commitment to veteran hiring, military spouses, professional growth, and reasonable workplace accommodations.
• hirify.global participates in the U.S. Department of Homeland Security’s E-Verify program.