Operations Associate, Robotics

Location: Mexico City, Mexico

Company

Scale AI develops reliable AI systems, high-quality data, and full-stack technologies for AI applications used by leading models, enterprises, and governments.

What you will do

• Build and drive critical operational processes supporting customer commitments.
• Own the day-to-day delivery of customer commitments while maintaining high quality standards.
• Manage the supply operation funnel by building and running solutions, tools, and processes.
• Create feedback loops between frontline operations, product, strategy, and customers.
• Collaborate with Customer Operations, Product Operations, Product Managers, and other stakeholders to improve processes.
• Run pilots, tests, and experiments to solve operational bottlenecks and improve results.

Requirements

• Advanced English skills.
• 2+ years of industry experience in an operational role or experience at a top-tier consulting firm.
• An undergraduate degree in an analytics-focused field such as Engineering or Economics, and/or a graduate degree in Engineering, Economics, or Business.
• Analytical, planning, and process improvement capabilities.
• Experience reading SQL or demonstrated analytical skills.
• Action-oriented approach combining creative problem-solving with reliable execution.

Culture & Benefits

• Work on AI applications and data technologies supporting important decisions.
• Collaborate with cross-functional teams and industry-leading customers.
• Inclusive and equal opportunity workplace with reasonable accommodations for applicants with disabilities.